ICOM excellent service - SailNet Community

   Search Sailnet:

 forums  store  


Quick Menu
Forums           
Articles          
Galleries        
Boat Reviews  
Classifieds     
Search SailNet 
Boat Search (new)

Shop the
SailNet Store
Anchor Locker
Boatbuilding & Repair
Charts
Clothing
Electrical
Electronics
Engine
Hatches and Portlights
Interior And Galley
Maintenance
Marine Electronics
Navigation
Other Items
Plumbing and Pumps
Rigging
Safety
Sailing Hardware
Trailer & Watersports
Clearance Items

Advertise Here






Go Back   SailNet Community > On Board > Gear & Maintenance > Electronics
 Not a Member? 
  #1  
Old 11-13-2013
Fisher motorsailor
 
Join Date: Nov 2013
Location: Devon, England
Posts: 11
Thanks: 1
Thanked 0 Times in 0 Posts
Rep Power: 0
Andrew Thompson is on a distinguished road
ICOM excellent service

Hi all

I have an ICOM 411 which stopped receiving although was happy to transmit. I saw posts around the forums that suggested it was most likely a failed filter. After some initial hassle getting through ICOM's web site forms I was asked to send it back to them here in the UK. They fixed it for nothing even though it was over 4 years old and obviously out of warranty. It was returned by courier within a week.

It's not often we get that sort of service, so well done ICOM - with whom I have no connection, by the way.

Andrew
Reply With Quote Share with Facebook
  #2  
Old 11-13-2013
eherlihy's Avatar
Learning the HARD way...
 
Join Date: Jan 2007
Location: Boston Area
Posts: 3,384
Thanks: 95
Thanked 51 Times in 50 Posts
Rep Power: 8
eherlihy will become famous soon enough
Re: ICOM excellent service

Thanks for the post! Usually, people only post gripes.

I also had to send an out of warranty radio back to iCom. I have an M34 handheld unit, which the squelch seemed to stop working. It locked on every channel, thus defeating the scan function. I sent it back to iCom 2 years after the warranty expired, and they repaired it, claiming that there was an ECO.

My enthusiasm was tempered, however, when the unit started to display the same symptom 6 months later. I have since learned that if I fully charge the battery, and then transmit (radio check), that the unit will work as it should for at least 6 hours.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

USCG Licensed OUPV Captain, ASA 101/103/104/105 Certified Instructor - Also certified in Recreational Marine Electrical Systems


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Getting back onto the water after undergoing knee surgery.
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Reply With Quote Share with Facebook
  #3  
Old 11-22-2013
Junior Member
 
Join Date: Feb 2013
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
Boisesailor is on a distinguished road
Re: ICOM excellent service

Thanks for the encouragement. I have a 4 year old ICOM VHF that stopped transmitting.

I bought a cheepo replacement, which works fine but would rather that the ICOM logo back in my panel. I'll give the factory boys a try. My original efforts to make contact were in Mexico and the service there.....isn't. I'll let you know.
Reply With Quote Share with Facebook
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

 
Posting Rules
You may post new threads
You may post replies
You may post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cal 20-- Excellent Starter Boat Jim H Cal 8 03-17-2013 11:21 AM
Excellent article on the AC L124C Racing 4 12-10-2011 02:40 PM
Anyone go out today? Excellent day. chrisncate General Discussion (sailing related) 2 09-29-2010 08:02 AM
Excellent sailing today NewsReader Mass Bay Sailors 0 09-09-2006 10:15 PM
Gale's Excellent Adventure SailNet Racing Articles 0 04-29-2001 08:00 PM


All times are GMT -4. The time now is 07:45 PM.

Add to My Yahoo!         
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.1
(c) Marine.com LLC 2000-2012

The SailNet.com store is owned and operated by a company independent of the SailNet.com forum. You are now leaving the SailNet forum. Click OK to continue or Cancel to return to the SailNet forum.