Company kudos - Metz Communications - SailNet Community
 
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post #1 of 2 Old 08-23-2010 Thread Starter
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Thumbs up Company kudos - Metz Communications

You hear a lot about negative business experiences today but I wanted to give a positive report to Metz Communications (Antennae manufacturer) Metz Communication Products Page They make a variety of antennae's including marine VHF.

When I bought my boat (used) five years ago it came with a Metz antennae. Since the boat is a 1992, as far as I know, the antennae could be 18 years old.

The top of the unit has a plastic top to seal it from salt water intrusion. Mine had cracked from UV rays. I was about to buy another one, when I decided to call Metz to see the the top cover was replaceable. The gentleman I spoke to was very helpful and answered my questions in an unhurried way. He said for me to send him the antennae and they would take a look at it. They would also check it for output etc. He then said they would repair it or replace it depending what they found. He mentioned they have a lifetime warranty. I never asked for him to do anything special, just if it was repairable.

About a week after I sent it, UPS showed up with a brand new unit.

Great company and according to their website:
"U.S. Coast Guard uses the Metz Manta 6 antenna exclusively"

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post #2 of 2 Old 08-25-2010
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Metz makes some of the best antennas IMHO. I have a Metz 3' 3dB metal whip for my secondary/backup VHF antenna.

Sailingdog

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Telstar 28
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You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.

—Cpt. Mal Reynolds, Serenity (edited)

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