Join Date: Nov 2002
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I have no experience with Mercury inflatables, but have owned two of their outboards. They were both 5hp four strokes, used on my 23 foot sailboat. The first was a bonafide lemon (failures to start, fuel leaking out of the carb air intake, and fussy to start when it did work), and getting either the retailer or Mercury to own up to the situation was like pulling teeth. They put more effort into pointing fingers at each other and claiming "bad gas" than solving my situation. Eventually, I contacted the retailer's corporate HQ, and got them to replace the outboard, but it took three failures in the first season of ownership.
The second Mercury 5hp four stroke was better. Usually starts on second or third pull and not nearly as fussy. I use it as a dingy outboard now, having upgraded my sailboat outboard to a 9.9 Yamaha high thrust.
Bottom line is that I probably would not consider Mercury for future purchases. I can understand a few problems, IF they are taken care of promptly and diligently. Unfortunately, I felt that Mercury put almost no effort into correcting my problems, and almost all their effort into shifting the blame.