Join Date: Dec 2005
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I'm not so sure....I sent them my mainsail on my old boat several years ago. It came back looking clean but very limp, not at all a bit crisp as I had anticipated. When I spoke with them, they acknowledged that sometimes they aren't as thorough, (despite their website claiming that each sail is inspected before leaving the shop), so they agreed to re-do it at their expense. It came back better, but certainly not close to what a new sail would feel like (though it was definitely clean).
When I hoisted the sail, I had lots of wrinkles along the luff, which I was able to solve by soaking the sail and bolt rope several times and maintaining hard halyard tension while it dried.
However, they had also repaired/replaced the cover for the leech line, and made it a bit to tight--ie. the leech no longer had a nice curve, but rather looked almost straight between two of the battens.
All in all, they did address my initial concern, but I still had to live with the poorly cut leech line cover, and had less "crinkle" and shape to the sail than I had expected.
Just my experience....