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Go Back   SailNet Community > On Board > Gear & Maintenance
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  #121  
Old 12-28-2013
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Ritchie Navigator BN202 bulkhead compass

The magnets fell off the bottom of the card. Spontaneously, as far as I can tell. I looked one day and the card was skewed and unresponsive to a magnet. The 2 little magnets were rolling around on the bottom.
Sent it back. They were good about fixing it under warranty (about 2 years old) and said that enough glue hadn't been used during assembly.
So there I am stuck in a fog bank with only the compass to get me along a safe course. Plop. The magnets fall off because a) they were stuck on with glue and b) not enough glue. How chinese.
OK, the boat was on the hard and not at sea when this failure occured. But only by pure luck.
As I said, they fixed it without any problem, once I spent my time dismounting and shipping it to them. (No need to apologize, by the way) But the more I think about it, the more p__ed off I get at these dumb-asses. For over $200 they can damn well figure out how to affix the magnets mechanically, and not just stick them on with chemical spit. (Maybe mold the plastic so they clip in place, and glue them redundantly? Or is that too expensive?)
I hear Plastimo's equivalent is good--I wish I'd bought one.
John Vallely
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  #122  
Old 05-27-2014
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Smile Re: Product Reviews

Quote:
Originally Posted by DocTom54 View Post
I have an '86 Peterson 46 that is fitted with Adkins Hoyle hatches and port lights. For the life of this boat these have been superior products, well constructed with little in design left to be desired. recently I went to replace the galley hatch as the opening portion developed a crack in the aluminum casting from metal fatigue from the spring. It only lasted 27 years! Wishing to replace with like brand I ordered a new hatch from AH as they would not replace the broken part only. It is a 12"x 17" hatch, replacement was $1275.00, which I thought was a bit high but as I could not fault the quality ordered the replacement. What I received was not the quality present on the boat and AH gladly accepted return with promise of a suitable replacement. Having just received the replacement and being again dissatisfied with its quality, called AH and spoke to Eric. He indicated that he had himself inspected the unit before shipment and found it acceptable. the issues are the castings which are of a much rougher finish and overall poorer in detail, the hinge bar holes were inaccurately drilled making the hatch and base misaligned upon meeting, the hatch is "reversible which is an additional charge but the support bar hole was not tapped. When I informed AH about the deficiencies I was informed that this was "as good as it gets" and that I was welcome to return the unit but that there was no point in replacing as another would be no better. I will likely keep the unit as I wish to keep uniformity in my components but I wanted to let folks know that we cannot rely on the quality of AH products as we have in the past. ERic at AH told me it was no longer profitable to invest the labor to make the same quality product as is on my 27 year old boat. And that is at $1275 for a 12x17 hatch.
so as a gear review thread just thought I would put this out there. The people were polite and accommodating and willing to accept return so I cannot fault them for that but they are apparently no longer capable of producing the quality that is their reputation.
I realize this an old post, but there is an excellent product I have used to weld aluminum with great success its called ALUMIWELD. I used this to repair a hole ripped into an aluminum hubcap from a 1925 Nash After 20 years its still there and only slightly different color. Also an alum flag staff bracket, a deck chair, and a few other things.
After welding the parts together the weld can be filed,ground,sanded and polished. I dont know how to add a link but I just typed the name and search found it. You get 20 sticks for $35 a lifetime supply or share with friends,I am connected to them in any way just think its a great product.
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