Join Date: Nov 2008
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Ritchie Navigator BN202 bulkhead compass
The magnets fell off the bottom of the card. Spontaneously, as far as I can tell. I looked one day and the card was skewed and unresponsive to a magnet. The 2 little magnets were rolling around on the bottom.
Sent it back. They were good about fixing it under warranty (about 2 years old) and said that enough glue hadn't been used during assembly.
So there I am stuck in a fog bank with only the compass to get me along a safe course. Plop. The magnets fall off because a) they were stuck on with glue and b) not enough glue. How chinese.
OK, the boat was on the hard and not at sea when this failure occured. But only by pure luck.
As I said, they fixed it without any problem, once I spent my time dismounting and shipping it to them. (No need to apologize, by the way) But the more I think about it, the more p__ed off I get at these dumb-asses. For over $200 they can damn well figure out how to affix the magnets mechanically, and not just stick them on with chemical spit. (Maybe mold the plastic so they clip in place, and glue them redundantly? Or is that too expensive?)
I hear Plastimo's equivalent is good--I wish I'd bought one.