Thanks to all who responded on my recent "bent stanchions / best fix?" post. The advice was to good that I want to give one more piece of info and get your opinions on how you would remedy.
I had the cover custom made by a local fabricator in the Fall of 2007 and they installed it.
What would you say is the extent of their responsibility? How would you proceed?
In Maine, where we get wet heavy snow, most boat yards, and some custom cover builders, use longitudinal stringers at the tops of the stanchions and cross ties to prevent this.
Fairclough's even collapse up here as my neighbors did and my buddy Tim's did just a few weeks ago.
Tim's cover was brand new in October and Fairclough's attitude was "tough ****", "here's your price on the new tubes, oh, and to prevent that we'll sell you an upgrade too". They never told him there was an "upgrade" or he would have purchased it to begin with. On a three month old cover they even charged him for the replacement frames that bent!!!
I chalk your "custom cover" up to lack of experience and forethought by the designer and builder. The sheer lack of simple physics and a mechanical aptitude comes to mind also.....
Installing cross ties and a longitudinal tie bar is SIMPLE and easy and should ALWAYS be done in areas of high snow load. Also the pitch of the tarp MUST be steep like 10/12 or 12/12 and MOST custom cover builders DO NOT do this....
I think your best to call your insurance company and let them fight it out with the cover maker..
P.S. Chuck, this cover was designed INCORRECTLY! Anyone building a cover that allows the full load of snow to transfer the weight to the stanchions is NOT a competent cover manufacturer!!!!!! I'm sure they have no legal liability but they should help him out because it's the right thing to do.
Hopefully they are smart guys and will learn from their past mistakes that proper pitch and stanchion support are 100% necessary in winter cover design!!
Proper pitch for for a high snow area:
Improper pitch for a high snow area:
P.S. Those picture were taken Jan 5th and we've since had another 80 inches of snow fall. I know of many covers that have failed this winter but mine has never even had the snow stick to it for more than a day (pitch)...
The snow banks around my boat are up to the water line and hopefully MELTING fast!!!