Join Date: Jan 2007
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I dealt with Rig-Rite once. They seem to keep customers away from anyone that knows anything (i.e. there is no way to call and ask for technical advice etc), sales girl on the phone was clueless and unpleasant and basically they seem to want you to pick items from their messy catalog on your own, call, give them item number, pay and then go away forever.
They are presumably a sole supplier for certain older items, so they may be unavoidable. Personally I would not use them again unless I have to (in that case I did not have to as it turned out - the sheaves they stock did not work out, however they don't take returns)