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  #1  
Old 05-31-2008
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Schaefer 1 1/4" & Rig-rite

I own a 1977 Islander 36 that I sail arround my home port in the east cost of Spain. The thing is that one of my 30 year old Shaefer 1 1/4" traveller control ends has broken due to a tack in heavy weather.

I ordered both new ends (Sch 73-87L and 73-88R) to Rige-rite on march 3rd and I have received another e-mail this week telling me for the 3rd time that there is a delay in production for another 3 to 4 weeks.

The questions are:
Has anyone experience with Rig-Rite, Inc?
Should I wait for another 4 weeks?
Does anyone know of another supplier of main traveller control ends for a Schaeffer 1 1/4" T track?
Has anyone tryied fitting Harken 3170 1 1/4" control ends on a Schaeffer T track?
I see that the track is diferent but I can try adjusting it with a file.


Thanks in advance.

Last edited by krusky; 05-31-2008 at 04:01 PM. Reason: mistake
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  #2  
Old 05-31-2008
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I dealt with Rig-Rite once. They seem to keep customers away from anyone that knows anything (i.e. there is no way to call and ask for technical advice etc), sales girl on the phone was clueless and unpleasant and basically they seem to want you to pick items from their messy catalog on your own, call, give them item number, pay and then go away forever.

They are presumably a sole supplier for certain older items, so they may be unavoidable. Personally I would not use them again unless I have to (in that case I did not have to as it turned out - the sheaves they stock did not work out, however they don't take returns)
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Old 06-01-2008
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I had a different experience...

When I delt with Rig-rite, when I had questions I got a call back from the knowldegeable person that helped me straigten out the bits I needed.

I can't say that I love their customer service plan but my experience dealing with them was successful.
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Old 06-01-2008
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And what about fitting a Harken Big Boat traveler control on the Schaefer track?

Has anyone done this?
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Old 06-01-2008
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I had to buy a fitting for a whisker pole from them and feel that
the price(s) they charge are highway robbery. Something that should
have cost $60 was $200. An exit plate for a halyard was $10 (a tiny piece
of plastic). No online purchases or prices either. You have to call them for
a price.

JMHO
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Old 06-02-2008
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sailingdog is just really nice sailingdog is just really nice sailingdog is just really nice sailingdog is just really nice sailingdog is just really nice
You could try Garhauer as they make gear to fit a fairly wide range of OEM tracks. Also, you could try Schaeffer.
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Old 06-04-2008
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Gees guys, hasn't any body tried Harken to Schaefer 1 1/4" before?

I'm just gona fly my french made spinnaker till I crash on the other side of the Med sea!
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Old 06-04-2008
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Krusky-

Did you try calling Garhauer??? If not, quit your whining and STFU. If you're too {insert various derogatory adjectives here} to listen to advice... you don't really deserve help.

Garhauer is a company that has done work with making end cars for track other than their own. I have genoa cars on Schaefer track from them. Garhauer's customer service is far better than RigRite's from what I've seen.
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You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.

—Cpt. Mal Reynolds, Serenity (edited)

If you're new to the Sailnet Forums... please read this
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
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Still—DON'T READ THAT POST AGAIN.

Last edited by sailingdog; 06-04-2008 at 04:25 PM.
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Old 06-04-2008
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Gees again, the STFU sounds a bit harsh but I think your advice is the way to go so I'll try.

It's Just that I didn't see traveler control ends on their web.
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Old 06-04-2008
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Krusky-

That's why I said to call them. They have complete traveler systems on their website, but if you want something custom and hybrid, you have to call them.
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Telstar 28
New England

You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.

—Cpt. Mal Reynolds, Serenity (edited)

If you're new to the Sailnet Forums... please read this
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
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Still—DON'T READ THAT POST AGAIN.
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