kudos to Marinepartdepot

papasailor · #1 (**permalink**) 06-02-2008

I found the site and went to order some turnbuckles for my life lines. The online ordering didn't work so I called. The guy who answered was hard to understand. He took my order and credit card information.

A week later, nothing showed up on my online banking so I figured something was wrong and called. A different guy, (also hard to understand) indicated they had no record of my credit card and didn't know what to do. He was appologetic and then offered to send 4 1/4" turnbuckles bodies to me at no charge. That was Thurs. They arrived Sat by Fedex.

While it might take a bit of extra care in communicating with them, I would recommend them but suggest communicating very carefully. Oh, and the bodies are fine.

Freesail99 · #2 (**permalink**) 06-02-2008

My online ordering on my web site is also down, maybe we have the same hosting server. I have bought from them, and got what I ordered in a couple of days.

TrueBlue · #3 (**permalink**) 06-02-2008

Hm-mm . . . now there's a very brave sailor.
Referring an internet based, marine supply site on a forum sponsored by an internet marine supplier, is analogous to handing out Kawasaki brochures in a Harley Davidson bar. (g)