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Go Back   SailNet Community > On Board > Gear & Maintenance
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  #1  
Old 06-02-2008
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kudos to Marinepartdepot

I found the site and went to order some turnbuckles for my life lines. The online ordering didn't work so I called. The guy who answered was hard to understand. He took my order and credit card information.

A week later, nothing showed up on my online banking so I figured something was wrong and called. A different guy, (also hard to understand) indicated they had no record of my credit card and didn't know what to do. He was appologetic and then offered to send 4 1/4" turnbuckles bodies to me at no charge. That was Thurs. They arrived Sat by Fedex.

While it might take a bit of extra care in communicating with them, I would recommend them but suggest communicating very carefully. Oh, and the bodies are fine.
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Old 06-02-2008
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My online ordering on my web site is also down, maybe we have the same hosting server. I have bought from them, and got what I ordered in a couple of days.
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Old 06-02-2008
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