Catalina Direct - Page 2 - SailNet Community
 1Likes
Reply
 
LinkBack Thread Tools
post #11 of 30 Old 10-17-2011
4ksb expert.
 
SHNOOL's Avatar
 
Join Date: Jun 2007
Location: East Stroudsburg, PA
Posts: 1,665
Thanks: 11
Thanked 83 Times in 79 Posts
Rep Power: 9
 
You'll find nearly every buyer is MORE than happy with Cat-Direct. I strongly urge you call them if you want instructions. You might find they know WAY more than you'd think. Many of Catalina models go through minor-revisions over each model year. These guys know them (mostly) and can steer you towards the right part or at least keep you from buying the wrong part. I highly recommend them, and still deal with them today... In fact they will likely be helping me slowly refit my entire boat this winter (already started my purchases, and got them quick).
SHNOOL is online now  
Quote Quick Reply Share with Facebook
Sponsored Links
Advertisement
 
post #12 of 30 Old 10-17-2011
Just another Moderator
 
Faster's Avatar
 
Join Date: Sep 2005
Location: New Westminster, BC
Posts: 16,534
Thanks: 104
Thanked 314 Times in 301 Posts
Rep Power: 10
     
Quote:
Originally Posted by SloopJonB View Post
How about having it shipped to a P.O. box in a border town and bringing it across yourself? I've bought stuff at chandlerys across the border and it was no different than any other purchase coming back. I've never had to pay brokerage on any internet purchases either including $1K of tires when FedEx delivered them here.
Absolutely... there's a postal service in Blaine that serves Canadians almost exclusively.. you avoid all cross border shipping charges.

For example last year I had to send a Max prop to PYI in Everett - UPS and FedEx wanted $400 for overnight service.. drove it to Blaine and did it for $20..

Ron

1984 Fast/Nicholson 345 "FastForward"

".. there is much you could do at sea with common sense.. and very little you could do without it.."
Capt G E Ericson (from "The Cruel Sea" by Nicholas Monsarrat)
Faster is offline  
Quote Quick Reply Share with Facebook
post #13 of 30 Old 10-17-2011
Barquito
 
Barquito's Avatar
 
Join Date: Dec 2007
Location: Madison, WI
Posts: 2,266
Thanks: 0
Thanked 27 Times in 27 Posts
Rep Power: 8
 
Catalina direct also have a lot of hard-to-find stuff that is not catalina-specific. (I'm looking at a mast base plate to use on my Bristol 27)
Barquito is offline  
Quote Quick Reply Share with Facebook
post #14 of 30 Old 12-31-2013
Junior Member
 
Join Date: Nov 2011
Location: Canada
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
 
Re: Catalina Direct

Catalina Direct did not honor my order. After several e-mails advising me that the order would be shipped they never followed through. After 4 months I was told that the cost of the part had doubled. Then, that it was not longer available. Recently they republished the part under a different number but at double the cost. Defficient customer support. I dealt in the past with Catalina Florida branch and their customer service was superb.
Zenobia2011 is offline  
Quote Quick Reply Share with Facebook
post #15 of 30 Old 01-01-2014
Member
 
DearPrudence's Avatar
 
Join Date: Apr 2013
Location: N. E. Ohio
Posts: 57
Thanks: 1
Thanked 0 Times in 0 Posts
Rep Power: 3
 
Re: Catalina Direct

My experiences with them has been first rate. The exact part for your boat shipped promptly. Highly recommended!

Jeff
DearPrudence is offline  
Quote Quick Reply Share with Facebook
post #16 of 30 Old 01-01-2014
Senior Member
 
Join Date: Apr 2010
Location: Wayne, PA
Posts: 248
Thanks: 4
Thanked 5 Times in 5 Posts
Rep Power: 6
 
Re: Catalina Direct

Quote:
Originally Posted by DearPrudence View Post
My experiences with them has been first rate. The exact part for your boat shipped promptly. Highly recommended!

Jeff
AGREED - I've had nothing but outstanding service from Catalina Direct over the years. I am pleased to recommend them heartily.

and Happy New Year to all too!
Dfok is offline  
Quote Quick Reply Share with Facebook
post #17 of 30 Old 01-01-2014
Asleep at the wheel
 
jimgo's Avatar
 
Join Date: Sep 2011
Location: Pennsylvania
Posts: 3,014
Thanks: 71
Thanked 117 Times in 115 Posts
Rep Power: 4
 
Re: Catalina Direct

I ordered several times from them and was generally happy. I did have an issue with a "pre-drilled" mast step that wasn't actually drilled to fit my boat. When I called about it, the support guys laughed and said they were surprised that ANY of the holes actually lined up because of the way Catalina sourced their mast steps. This was kind of annoying, because I bought the pre-drilled trying to avoid having to drill them out. Other than that one issue, though, I was pleased with them and the quality of the stuff they sold. Even that mast step seemed nicely made, despite me having to modify it.

FWIW, I don't put much stock in "reviews" by someone with only one post, even if they have been a member for a few years.

- Jim
Home: Western Philly 'burbs
1980 Allmand 31
1975 Albacore 15


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
jimgo is offline  
Quote Quick Reply Share with Facebook
post #18 of 30 Old 01-01-2014
Fortuitous
 
chip's Avatar
 
Join Date: Oct 2008
Location: Scenic NJ
Posts: 200
Thanks: 2
Thanked 15 Times in 14 Posts
Rep Power: 7
 
Re: Catalina Direct

Pretty crass to come in here just to slam a company.

My experience with Catalina Direct has been excellent, like everyone else's except for this one person's. I've also had stuff not align, but despite Catalina's high production numbers for sailboats, they're not kicking out Corollas here...they're sourcing different parts at different times and making stuff fit on the fly over a production run of 40 years, so I get it.

If I had one nit, it would be that their kits can be a little expensive compared to buying all the parts separately, but the fact that they've put the time in to make sure that everything works together correctly is valuable to me, and often worth the premium. I just need to remind myself that their business model is not the "extra value meal."

But their customer service and knowledge, especially on the 22, has been outstanding for me.

My Boat Log, or "blog" if you will:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
chip is offline  
Quote Quick Reply Share with Facebook
post #19 of 30 Old 01-01-2014
Randy Hines
 
randyrhines's Avatar
 
Join Date: Jun 2010
Location: Port Elgin, Lions Head.
Posts: 170
Thanks: 27
Thanked 3 Times in 3 Posts
Rep Power: 6
 
Re: Catalina Direct

Quote:
Originally Posted by SpeedAgent View Post
Anyone ever buy anything from this company? Good/Bad experience?

Thanks
Number 1 company hands down
kj3564 likes this.
randyrhines is offline  
Quote Quick Reply Share with Facebook
post #20 of 30 Old 01-01-2014
no longer reading SailNet
 
Alex W's Avatar
 
Join Date: Oct 2012
Posts: 2,309
Thanks: 2
Thanked 140 Times in 133 Posts
Rep Power: 3
 
Re: Catalina Direct

My experience reflects chip's. They are a good company to deal with. The pricing on the kits is often higher than doing it yourself, but easier to work with as long as you want to rig things exactly as done by the kit. If I were designing many of the kits I would do it in a different way. I think they are more focused on the cruising sailor than the racing sailor.

Jimgo: When I bought that same mast step plate they had information on the product page telling you that you would probably need to drill new holes. That was about 2 years ago (maybe April 2012?) but that might have been later than when you bought it.

They are great for Catalina-specific products. I bought the ladder for my C-25 from them and it was a perfect fit and nicely made. It was also pretty reasonably priced compared to all of the alternatives that I could find.

I'm no longer participating on SailNet.
Alex W is offline  
Quote Quick Reply Share with Facebook
Reply

Quick Reply
Message:
Options

By choosing to post the reply above you agree to the rules you agreed to when joining Sailnet.
Click Here to view those rules.

Register Now



In order to be able to post messages on the SailNet Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
Please note: After entering 3 characters a list of Usernames already in use will appear and the list will disappear once a valid Username is entered.


User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
MacGregor 22 vs. Catalina 22 lastmate Boat Review and Purchase Forum 22 11-13-2012 04:12 PM
Catalina 270? jbarros Boat Review and Purchase Forum 11 07-27-2008 03:41 PM
Catalina 309 & the Catalina Association Siamese General Discussion (sailing related) 4 07-24-2007 09:22 PM
The Catalina 310 Micca Hutchins Buying a Boat Articles 0 10-07-1999 08:00 PM
The Catalina 310 Micca Hutchins Racing Articles 0 10-07-1999 08:00 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome