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  #1  
Old 01-15-2009
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SpeedAgent is on a distinguished road
Catalina Direct

Anyone ever buy anything from this company? Good/Bad experience?

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Old 01-15-2009
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Great service every time I have used them.
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Old 01-15-2009
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btrayfors will become famous soon enough btrayfors will become famous soon enough
Terrific company. Great service.
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Old 01-15-2009
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Ditto. When my sister and b-i-l had a C22, they ordered a lot of accessories/parts and always had a good experience.
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Old 01-15-2009
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I just ordered some stuff from them last month. I'd highly recommend them.
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Old 01-15-2009
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If you have any questions about a part the sales staff can't answer on the phone they'll connect you with the tech guy who will get one out and measure it for you, great service. They are actually a Catalina dealer in Sacramento, CA. called "The Foredeck" I believe, so shipping is real quick here.
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This is all good to hear. I'll wait to hear back from them again on my issue.

Chris
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Old 10-16-2011
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YES BUT.

I've had a zillion parts and kits shipped to me from Catalina Direct, and none of them came with any installation instructions.

KNOW what the brokerage fees are going to be if you're not in the USA. I have paid up to 1/3 of the cost of the order--like $150--just for "brokerage". Whatever THAT is.
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Old 10-16-2011
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Quote:
Originally Posted by cmbrossa View Post
YES BUT.

I've had a zillion parts and kits shipped to me from Catalina Direct, and none of them came with any installation instructions.

KNOW what the brokerage fees are going to be if you're not in the USA. I have paid up to 1/3 of the cost of the order--like $150--just for "brokerage". Whatever THAT is.
FYI... next time if you're shipping UPS ask about 'expedited shipping'. It's faster, more expensive but the last time I checked if you use it customs brokerage fees are included in the shipping charge. So in the end you end up saving $10-20 AND you get it in a few days or less.
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Old 10-17-2011
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Quote:
Originally Posted by Faster View Post
FYI... next time if you're shipping UPS ask about 'expedited shipping'. It's faster, more expensive but the last time I checked if you use it customs brokerage fees are included in the shipping charge. So in the end you end up saving $10-20 AND you get it in a few days or less.
How about having it shipped to a P.O. box in a border town and bringing it across yourself? I've bought stuff at chandlerys across the border and it was no different than any other purchase coming back. I've never had to pay brokerage on any internet purchases either including $1K of tires when FedEx delivered them here.
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