Catalina Direct

[SpeedAgent]

Anyone ever buy anything from this company? Good/Bad experience?

Thanks

[ecsimonson]

Great service every time I have used them.

[btrayfors]

Terrific company. Great service.

[JohnRPollard]

Ditto. When my sister and b-i-l had a C22, they ordered a lot of accessories/parts and always had a good experience.

[rdstanley]

I just ordered some stuff from them last month. I'd highly recommend them.

[capttb]

If you have any questions about a part the sales staff can't answer on the phone they'll connect you with the tech guy who will get one out and measure it for you, great service. They are actually a Catalina dealer in Sacramento, CA. called "The Foredeck" I believe, so shipping is real quick here.

[SpeedAgent]

This is all good to hear. I'll wait to hear back from them again on my issue.

Chris

[cmbrossa]

YES BUT.

I've had a zillion parts and kits shipped to me from Catalina Direct, and none of them came with any installation instructions.

KNOW what the brokerage fees are going to be if you're not in the USA. I have paid up to 1/3 of the cost of the order--like $150--just for "brokerage". Whatever THAT is.

[Faster]

Originally Posted by cmbrossa

YES BUT.

I've had a zillion parts and kits shipped to me from Catalina Direct, and none of them came with any installation instructions.

KNOW what the brokerage fees are going to be if you're not in the USA. I have paid up to 1/3 of the cost of the order--like $150--just for "brokerage". Whatever THAT is.

FYI... next time if you're shipping UPS ask about 'expedited shipping'. It's faster, more expensive but the last time I checked if you use it customs brokerage fees are included in the shipping charge. So in the end you end up saving $10-20 AND you get it in a few days or less.

[SloopJonB]

Originally Posted by Faster

FYI... next time if you're shipping UPS ask about 'expedited shipping'. It's faster, more expensive but the last time I checked if you use it customs brokerage fees are included in the shipping charge. So in the end you end up saving $10-20 AND you get it in a few days or less.

How about having it shipped to a P.O. box in a border town and bringing it across yourself? I've bought stuff at chandlerys across the border and it was no different than any other purchase coming back. I've never had to pay brokerage on any internet purchases either including $1K of tires when FedEx delivered them here.