We want you to be a satisfied customer, and we need your help to maintain our wide selection, name brands, low prices, and large on-hand inventory.
Electronics, software, and electronic charts in their original packaging and ready-to-be-sold condition may be returned within 10 days from receipt for a full refund of merchandise price.
Inflatable boats, outboard motors, life rafts, kayaks, trailers, cut goods, custom canvas, products with a broken seal, clearance items, close-outs, discontinued and specially ordered items are not returnable. If these items are found to be damaged or defective, you must notify us within 10 days for replacement. Unfortunately, we can not accept returns older than 30 days.
Except as noted above, products in the original packaging and ready-to-be-sold condition may be returned within 30 days for a full exchange or refund of merchandise price. Unused items not returned in their original condition within the 30 days, if accepted, will be subject up to a 20% handling fee for inspection, repackaging, and restocking. We reserve the right to refuse returns or assess additional fees at our discretion if the merchandise is missing parts or is not in new condition.
Defective Products / Warranty Information:
Most items we sell are covered by manufacturers’ warranties. If you experience difficulty with a product, please contact the appropriate manufacturer for assistance and troubleshooting help. A full listing of the manufacturer’s websites is available at: Manufacturers’ Links, email firstname.lastname@example.org
, or call 800-435-7180. We will work with you and the manufacturer to resolve any issues.
How to Return an Item:
Request a Return Merchandise Authorization (RMA) Number by contacting Customer Service: email@example.com
, 800-435-7180 or 860-701-3400, or Request RMA Here. The returned product must be postmarked within 15 days or the RMA number will expire.
Repack the product in the original packaging and place inside a box suitable for shipping with all the original enclosures, parts, and accessories.
Write the RMA number clearly and conspicuously on the outside of the package.
Return it to us postage pre-paid (we do not accept C.O.D.),with the appropriate insurance. Please note: Shipping costs are non-refundable.