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post #1 of 13 Old 06-18-2009 Thread Starter
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Contacting the sailnet store

Hi,

I placed an order with the sailnet store a while back and there seems to have been a mix-up with the address on the package. I tried to call their WATTS line (877-300-5507) and get a disconnected style of tone. I tried Marine.com's 860 area code number and get a menu, but never get an answer to either selection and there is no voicemail.

Does anyone know how to get in touch with the business?

Thanks.
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post #2 of 13 Old 06-18-2009
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Call Rob Proctor at 877-300-5507, x112

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post #3 of 13 Old 06-18-2009 Thread Starter
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As I mentioned, the WATS line isn't connected. I tried the 860 area code number and extension 112 and get a message saying "voicemail is not available. Any other ideas?
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post #4 of 13 Old 06-18-2009
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They were having problems with the lines. If it is not already back up, it should be very soon. They are aware of the issue and said it should have already been corrected. If not, try back in a few.

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post #5 of 13 Old 06-18-2009 Thread Starter
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I ended up emailing and Rob called me right up. So, all sorted now.
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post #6 of 13 Old 06-18-2009
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I'm from the same town as Rob, and the phone lines are getting quite old and leave a lot to be desired.

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Hey stuffit "Get a life"
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post #7 of 13 Old 06-18-2009
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Angry

I've emailed a request for a price and availabilty on a Spinlock Deckvest, and haven't heard anything back yet. It's been 4 days. Anybody know if this is normal practice of the sailnet store.

Kary
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post #8 of 13 Old 06-18-2009
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Kind of like some of the residents... Did you get your new laptop up and running or are you still mooching your wife's machine???

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I'm from the same town as Rob, and the phone lines are getting quite old and leave a lot to be desired.

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post #9 of 13 Old 06-18-2009
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Originally Posted by 75R20 View Post
I've emailed a request for a price and availabilty on a Spinlock Deckvest, and haven't heard anything back yet. It's been 4 days. Anybody know if this is normal practice of the sailnet store.

Kary
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It could have gotten lost in electronic limbo. Try again or call them.

Dennis
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post #10 of 13 Old 06-18-2009
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Quote:
Originally Posted by sailingdog View Post
Kind of like some of the residents... Did you get your new laptop up and running or are you still mooching your wife's machine???
My new laptop, but I'm having problems transferring my photos. I might need a zip drive. I am going to call some one that knows computers, know anyone?

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