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  #201  
Old 12-01-2012
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Re: Long Range WiFi -- Posting right now using "long range" wireless

Reasonable persons might ask to see the shipping dates. Invoice, postmark, return label postmarked for proof of shipping and signed with proof of receipt. Which presumably only snort would have.

Otherwise, this is all "he said she said" before there's any question of whether the good were damaged, or worked, or anything else.

It would seem that there's enough profit margin built into each box, that The Wirie wouldn't have any problem upholding a ten-day trial period. But given the vague dates, if it was out for a month...that's why the electronic stores cut their refund periods on cameras, as folks bought them, took them on vacation, and then returned them a month later.

Receipts, snort. Dated receipts first.
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Old 12-01-2012
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Re: Long Range WiFi -- Posting right now using "long range" wireless

I think ten days is too short. Suppose you don't live on your boat, need a weekend to install it, varying conditions to evaluate it. I think 30 days for a marine product is fair.
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  #203  
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Re: Long Range WiFi -- Posting right now using "long range" wireless

"Fair" is what the warranty offers, up front. You don't unlaterally renegotiate that after the purchase. Product says ten day return privilege and that won't work for you? Either you don't buy it, or you call ahead before the purchase to make other arrangements.

I'm not taking sides in this fight because so far I only heare "he says she says" but I note that ten days in the customer's hands. Other companies say ten days from the date of sale, and uinless you use express shipping both ways--that really is piushing things.

Could just as simply be buyer's remorse after finding out the Wirie is (?) just a strong wifi repeater in a waterproof case. Unless there's something special about the software, etc., a fast look at the web site could make a techie suspect that. (Generic repeater, under $100 this year. Generic waterproof case, varies with how well you know your Tupperware Lady. (G)

Of course a $12,000 Rolex doesn't keep time any better than a $12 Casio, but I still know which one I'd rather be seen wearing.(G)
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Old 12-01-2012
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Re: Long Range WiFi -- Posting right now using "long range" wireless

This thread had been dormant since August.. It's unfortunate when a purchase turns out to be not what one expected.

However, having allowed both parties to state their case we're going to close this thread. Both make contrary claims, but neither have been substantiated as noted above, and SN is not the venue for that in any event.

I sincerely hope the parties can come to an agreement, but if they don't I suppose that won't be the first time.
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