11-25-2009
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Telstar 28
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Join Date: Mar 2006
Location: New England
Posts: 43,315
Rep Power: 11
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I've had at least three of their products fail within three months of being installed. One failed a week after it was bought...and when I contacted DR. LED, they would not replace it, saying that it was not their problem. Mind you, I purchased 10 of their bulbs, both interior and exterior.
As a dealer, you may have a very different experience than a retail customer does. I'd also point out that the problems with their bulbs goes back quite a few years, as pointed out in this post by MaineSail on the Cape Dory boards.
Beyond that, they are very unethical IMHO in not clearly stating that using their replacement LED bulbs results in a fixture that is NOT USCG CERTIFIED. Their website leads you to believe that several of their products have passed USCG certification... that is just not true. Only one has, the PolarStar 40 was USCG certified for use with the AquaSignal 40 series anchor light...but since the certification, the bulb has been redesigned, and has not been re-certified— meaning that NONE of their products are USCG certified for any use in any fixture. You'd be hard pressed to realize that from looking at their website.
Quote:
Originally Posted by knothead
I'm not doubting your word, but could you at least provide some anecdotal evidence or at least tell us why you have come to this conclusion?
As one of their dealers, I personally have found them to be a pretty good company to work with and I have had no problems with their products.
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Sailingdog
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Telstar 28
New England
You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.
—Cpt. Mal Reynolds, Serenity (edited)
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Still—DON'T READ THAT POST AGAIN.
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- one to find out what kind of bulb and one to actually replace it. The view is great from up there though and if you're adventurous you can go all the way to the top and inspect the top of the rig. Something every sailor should know how to do.
