
01-07-2009
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Junior Member
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Join Date: Feb 2003
Posts: 5
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I would not recommend dealing with New Found Metals. They shipped the wrong ports (they Mixed up OD frame size for Inside Size) I needed 7 by 14 outside frame size and they shipped me their 7 by 14 ports which have a size of outside size of 10 by 18". I talked to the owner(Richard) prior to ordering and only gave him my old port outside frame sizes. Which is 7 inches by 14 inches long outside. So they have reshipped the correct ports, charged my Visa twice for the ports, twice for shipping, I have paid the duty into Canada twice, and he is giving me a hard time refunding any of the funds back. And to boot he yells on the phone, talks over you, blames me, is a complete jerk to deal with. I do not recommend doing business with New Found Metals what so ever. I have sent about 5 e-mails to them in this regard, about the same amount of phone calls, and the shipment is still incomplete. Screens paid for, still have not been shipped) And the large ports, which somehow he did get right, don't have the self supporting hinges. He did make 4 large custom made ports for me, and these look ok, they are missing the said screens and hinges. The original order was for 4 small ports for the v-berth, head and hanging locker on a Sabre 34 mark 1, and I had him make 4 large ports for the main sallon. He did get the large port made to the correct size(the outside frame deminsions of the old ports) but really screwed up the order on the front small ports, and now I have issues getting refunded my moneys owed to me. So be careful.
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