I want to know If someone know the name of a responsable person in the technical support of Promariner
After using my charge battery for 2 years, it started to make odd noises.
Like a relay that shuts and opens continuosly or a like static noise. It depends which bank wants to charge. And of course it does not charge anything
I wrote Promariner telling about the problem.
Unfortunatelly the email goes to technical support, and they did not sign it.
The first answer I received , it was full of questions.
I answered it.
As I did not receive any answer I sent another email asking for it.
Five minutes later i receive an answer. You need to buy a new one, go to West Marine as we do not fabric this model any more.
I believe that techinical support try to help you when you have a problem.
What can i do???