A little disappointed with Newfound Metals - SailNet Community

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Old 09-05-2012
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A little disappointed with Newfound Metals

I'm a little disappointed with Newfound Metals (New Found Metals - Marine Hardware and Stainless Portlights). We'd ordered stainless port lights for our Morgan OI 30. Fair warning to 30 foot Morgan owners, I don't recommend them. The 4x14 port lights are just barely too big, and end up putting pressure on the rub rail and exposing the hull/deck joint, which then leaked.

It did take us a while to install them, as it took more fiberglass work than I was anticipating. We received them the end of June. I asked if we could get a refund for the port lights that weren't opened, and they won't return anything outside of their strict 30 day return policy.

So, if you plan on installing them and are at all unsure about the install, I'd only order one or two at a time, or make sure that I got the project done immediately. Lesson learned. If anyone needs some, I'll be putting up 5 4x14 port lights on eBay.
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Old 09-05-2012
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Re: A little disappointed with Newfound Metals

Sorry to hear about your issue, what do you think of the overall quality of the portlight, I do plan on buy some for my Alberg...eventually
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Old 09-05-2012
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Re: A little disappointed with Newfound Metals

Overall the port light is solid. MaineSail recommends them and has instructions on installing them. I'd check his article out. They were well built, heavy, very rugged, should last ages. They just weren't the right size for our boat, and obviously have some issues with their customer service.
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Old 09-05-2012
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Re: A little disappointed with Newfound Metals

But, look before you leap. I'm stuck with 2 grand worth of port lights I can't use.
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Old 09-05-2012
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Re: A little disappointed with Newfound Metals

On the plus side you should recoup a good portion of that on ebay. Used portlights are hard to come by. I know it a small consolation when you buy something that doesn't work out.
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Old 09-05-2012
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Re: A little disappointed with Newfound Metals

We went with them (Brass) and loved them. Ordered slightly oversize, with the understanding that would have to cut away and do some fiberglass work, but that should not be a surprise with an older boat and cutting away is easier than building up, especially with the right tools.
Had good response from their tech dept as well when I had an install question.
These ports have never leaked, are rugged and imho will outlast me. Love the way the screen fits in as well, and they dont corrode. Down side is the price, these are not cheap.
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Old 09-06-2012
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Re: A little disappointed with Newfound Metals

I bought one port at first and told them I intended to do a test fit before buying additional ports. Got theirvOK in advance to return outside of the normal return policy. I'm ok with their custome service an the quality is great.
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Old 09-08-2012
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Re: A little disappointed with Newfound Metals

I installed four of their opening ports on my Pearson Vanguard-all required a slightly enlarged cutout and custom fitting and shimming which was tedious, but the ports themselves are excellent, never leak and best of all, the drainige is excellent. This means they can stay open during a downpour and not drain into the cabin. They are built to last decades. I'd buy them again in a heartbeat-and I live aboard year round in New England.
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Old 09-08-2012
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Re: A little disappointed with Newfound Metals

Sorry to hear of your issues. Other than them being a little slack minded at times they have treated myself, and many others who've purchased the ports after reading my "How To", pretty darn well. I guess companies have return policies for a reason? Sometimes it can be month to month book keeping or other things that make them hold fast to the policy.

On another note our ports are now five years old and look just as good as they day they were installed. Not a single port has ever leaked a single drop nor do they exhibit any signs of corrosion, rust or any other issues. All we've done to them is to treat the gaskets every few weeks with 303 Aerospace Protectant and that is it. The have held up extremely well!!
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Old 09-08-2012
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Re: A little disappointed with Newfound Metals

Unfortunate incident for sure. How many manufacturers publish scale drawings of all their products, have how-to video & have drilling templates available? Maybe this was just a matter of 'measure twice, cut once' gone bad. Superior product with plenty of testamonials on their site.
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