Old as Dirt!
Join Date: Nov 2008
Location: Tampa Bay Area
Thanked 129 Times in 122 Posts
Rep Power: 7
I contacted Garhaurer regarding the failure/loss of the cotter-ring that led to the loss of the pin and thimble on the becket of our Series 40-02 AS fiddle block and "Guido", in manufacturing, could not have been more apologetic. The Company is sending the necessary replacement parts to us, via UPS, without charge.
Note that I have known the Felgenhaurer's--Bob, Mary and their son Mark, the owners of Garhaurer--for 20+ years (although Guido was unaware of that when we spoke) and I do not know of a marine equipment manufacturer that offers anywhere near the quality of Garhaurer's equipment at anywhere near the price. I could not obtain the parts needed to build a comparable double fiddle block for anywhere near the price they charge for the complete unit. Some complain that Garhaurer's equipment is too "industrial" looking compared to Harken, Schafer and/or some of the other manufacturers. In fact, however, Garhaurer observes a "Form follows function" mentality and incorporates ease of manufacturing/repair into the design of its components. Accordingly, they "work" and when there is a malfunction--which is rare--they are pretty easily repaired. Considering how we've beaten up their gear over the years with few difficulties, I am happy to recommend the Company to others.
"It is not so much for its beauty that the sea makes a claim upon men's hearts, as for that subtle something, that quality of air, that emanation from the waves, that so wonderfully renews a weary spirit."