Join Date: May 2012
Location: North Vancouver, BC
Thanked 27 Times in 25 Posts
Rep Power: 4
Re: West Marine makes enemies
Its funny how things change with time. In many areas of the consumer market people oppose Big Box retailers citing concerns that they will crush the small independent retailers. Most of the time the big corporate retailers succeed in moving into an area, and many times they do indeed destroy the mom and pop businesses in the area.
Westmarine is the Bg Box "Walmart" of the marine industry, and what i am hearing some of you say is "don't badmouth Westmarine, if they go under where would you get your marine supplies?"! I guess some have forgotten about all of the independant chandlers that served their local boating communities long before Westmarine came along. Now that they have been driven under and Westmarine dominates the market, they want you to forget all about what real service is.
I guess we are all to blame for demanding the absolute lowest prices no matter what the cost. Often that cost is quality and service.
I admit, I do go to Westmarine for some things, but I will always go to one of the independant stores first, and i always give them a chance to match the WM price. I don't even mind paying a couple of dollars more for something to support my local businesses. As a result i can walk in to the stores and they are genuinely happy to see me and go the extra mile to help me get what I need.
Maybe I am just old fashioned, but I prefer shopping in a rustic old marine store rather than a glitzy big box store.
1979 Santana 30 Tall Rig