Practical Sailor has deaf ears - Page 2 - SailNet Community
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post #11 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

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Originally Posted by Minnewaska View Post
I really wanted to like PS, but let me subscription go. It was starting to seem like they were stretching for material.

I really like the idea that a group is doing independant product testing, but I've also followed there recommendation and was not happy with the product. That has never happened with consumer reports, in my experience.
Ditto. Especially when my own test results contradicted theirs. Also sent a letter with no response. This was about 8 years ago.

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post #12 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

I subscribed, got a bill, paid it for a year's subsription, and only got two copies. Live and learn.

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"Best thing to do is get her out on the ocean. If anything's gonna happen, it's gonna happen out there." Captain Ron Rico
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post #13 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

I gave up my 8+ year subscription last year due to a few factors. The main push came from PS's incessant email bombardment for services and crap I didn't want. After fighting to get off their damn lists (and getting no responses) I let my subscription lapse.

Too bad, b/c I did appreciate the magazine. I love the model of subscription-based magazines. I used a number of articles as the basis for research (old journalist here, so never trust one source), but their really crappy circulation & customer service finally pushed me away.

Why go fast, when you can go slow.
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post #14 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

In the old, pre-Internet, pre-Arpanet days I actually had binders full of PS. They were the only magazine that came 3-holed punched to encourage saving. I too have recently decided to blow them off. I got 2 issues in the mail over the last year and just got my second renewal notice. I will not even take to time to let them know that I don't want them anymore because they have become such a PITA to contact.

I also thought that I was going to have access to online issues. If that ever happened I will be damned if I can find any link taking me to where they are archived.

PS may have good research methods but their customer service and marketing sucks. I don't think they care.

Isn't some poster here on Sailnet a big time PS testor?
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post #15 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

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Originally Posted by DRFerron View Post
I don't respond to any magazine subscription request that arrives via regular mail. At least five of the numerous magazines I subscribe to have notified subscribers of scam renewal requests being mailed by companies that have nothing at all to do with the magazines. They print letters and official looking return envelopes that contain the magazine logo and it is hard to tell the difference.
Long before there were Nigerian email frauds there were the "invoices in the guise of solicitations" frauds.

USPS and Canada Post Corporation regulations ban the mailing of "invoices in the guise of solicitations". The direct marketing associations in both countries would kick out any member who mailed these phony invoices.

Prosecution is unfortunately rare...by the time someone complains and the authorities investigate the perpetrator has packed up and absconded with the money.
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post #16 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

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In the old, pre-Internet, pre-Arpanet days I actually had binders full of PS. They were the only magazine that came 3-holed punched to encourage saving. I too have recently decided to blow them off. I got 2 issues in the mail over the last year and just got my second renewal notice. I will not even take to time to let them know that I don't want them anymore because they have become such a PITA to contact.

I also thought that I was going to have access to online issues. If that ever happened I will be damned if I can find any link taking me to where they are archived.

PS may have good research methods but their customer service and marketing sucks. I don't think they care.

Isn't some poster here on Sailnet a big time PS testor?
I subscribed for a year several years ago when they had a deal for around $10. I have thought that I might subscribe again, and I think there including "full access" to the past issues is what I want. I understand they used to do quite good boat reviews and that might be helpful in my search. Your experience is making me think twice.

I also am not sure how many issues they put out in a year. They have a deal now for a years subscription and it lists 7 issues, but if you opt for the digital format it is 12 issues?!? not sure what is up with that. And there web page looks to have been designed 20 years ago. Not that I think it needs to be pretty, but there are a bunch of drop down menus where it is not helpful.

I really like Good Old Boat but I normally get it at the local West Marine, I understand I would save a few dollars by subscribing, but it gives me a reason to head to the marine supply. (remember I am still boat shopping so I don't yet have a NEED to go there yet)
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post #17 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

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Has this happened to any other member? I extended my subscription in January of 2012 for 2 years at $36+ with one of the numerous promos send to my house. As usual I documented the subscription expiration so I would not pay before January 2014 as these companies hit you early for more money. My magazines stopped coming after the November 2012 issue. Today I received an email to reniew at $39+ for 2 years and I realized that I was shorted. I called both 800 telephone numbers listed in the publication and was told that my subscription was only for 1 year. I advised each of the two subscription specialist that this did not make any sense considering current 2 year subscription cost. I was told by one to jump on the promotion promptly as this is a deal that will not last and by other to fax him a copy of the little stub that came with the old promo for review and correction. Sooo unless I am willing to look through my 2012 IRS folders to take a chance that it is there I am out of luck. Wondering if I am the only one so lucky?


I have had this happen with numerous magazines recently. I have decided that at this time I will be forgoing any further subscriptions to any of them. Recently it was Field and Stream. Sent me a nice almost nasty, letter demanding payment for a subscription I ordered. Checked my bank records, sure enough they had been payed over a month prior. they of course said they had not. recieved two magazines of that sub.
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post #18 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

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Originally Posted by miatapaul View Post
I subscribed for a year several years ago when they had a deal for around $10. I have thought that I might subscribe again, and I think there including "full access" to the past issues is what I want. I understand they used to do quite good boat reviews and that might be helpful in my search. Your experience is making me think twice.

I also am not sure how many issues they put out in a year. They have a deal now for a years subscription and it lists 7 issues, but if you opt for the digital format it is 12 issues?!? not sure what is up with that. And there web page looks to have been designed 20 years ago. Not that I think it needs to be pretty, but there are a bunch of drop down menus where it is not helpful.
When I first subscribed, I did the same thing- got the 7 issue special, but they don't really tell you when the 7 issues ends, they immediately start sending renewal notices, seems like I would get one every two weeks, even after I renewed. And the renewal notices do not tell you your subscription expiration date- would be so easy to do.

When I did have my subscription, I read every mag they had on-line in the archives section, and I think they had every mag they ever published, so that was interesting.
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post #19 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

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seems like I would get one every two weeks, even after I renewed. And the renewal notices do not tell you your subscription expiration date- would be so easy to do.
I get this too with all subs it seems lately. Hate those "don't miss an issue, your subscription is ending soon."

However, look on the mailing label for the mag you are getting. It usually is printed on there when (or what issue) the subscription ends. My PS says Nov. 2013 and I've been getting "hurry up and renew" letters for months now.

Most likely I'll keep ignoring those letters until Feb 2014 comes around and I'll realize I hadn't received an issue in a while. You'd think those - too frequent - letters would be detrimental to their goal?
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post #20 of 50 Old 06-26-2013
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re: Practical Sailor has deaf ears

As it seems with most companies today, their marketing division is probably contracted out. And the contract probably has some kind of bonus paid to the marketing company based on number of subscriptions sold. The marketers do not always have the best interest of the company in mind.
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