Join Date: Apr 2006
Thanked 162 Times in 159 Posts
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Re: Practical Sailor has deaf ears
They aren't the only ones. I got a "twist my arm please!" deal from National Geographic, all of ten or twelve bucks for a year, plus a bonus. Great! But the credit card would automatically be renewed, and I didn't want to mail a check, so I went to the supplied URL to subscribe online.
And found the online offers totally different and way more expensive, of course.
Sent in the paper offer with a check (since that can't be automatically rebilled) and they bushed me again, sending an invoice for $3.95 shipping and handling. Which I'd swear was not on the original offer, I can read well enough if no one is trying to hide things.
Took three weeks of email arguments (they take a week to respond to email, despite the "48 hours" they claim) before they would cancel the subscription and give me a refund of my money. And of course, they sent 3 magazines, reflecting three months, in a two-week period. Hmmm....
I have to say the "usual" sailing mags are absolute angels compared to what so much of the magazine business has become.