Join Date: Feb 2010
Location: Narragansett Bay
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Re: How do you rate your marina/mooring ?
The quality of the docks at our marina are excellent, restrooms are average, parking is excellent. A travel lift is available, along with storage on the hard, which is not always the case (it wasn't at our last marina). Dock hands are generally high school and college summer kids and are great.
The big downside is the reliability of maintenance service. It is important to have it available, as something may prevent our next weekend cruise, if not taken care of during the week. Our marina maintenance service is grossly unreliable, sometimes ineffective, can take weeks to get estimates, and have actually caused some damage while fixing others. Outrageous when I find vibram workboot sole marks on my teak decks! The most unreliable are the third party vendors they bring in from outside. Essentially a captive audience that's taken advantage of. If you ever point out that the marina manager has made a mistake or suggest you need a reasonable estimate in less than two weeks, the retaliation will be uncomfortable.
If not for the service problem, the place would be A+. Service brings the overall grade below passing and we only stay because of the very favorable location and friends we've made there.
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In the harsh marine environment, something is always in need of repair. Margaritas fix everything.