
11-20-2009
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Member
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Join Date: Dec 2006
Posts: 91
Rep Power: 6
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I bought a 10' 6" WB Genesis about three years ago from Alki Boats in Seattle, at the boat show. Two years ago the glue pads holding the transom to the inflatable tubes failed. WB agreed to exchange the boat for a new one, but wanted me to deliver the boat to one of their dealers. Unfortunately I was in Puerto Vallarta and didn't have any way to make the delivery. Finally they agreed to ship a new one to a freight forwarder in San Diego, but still insisted I return mine to them. Again, impossible. Finally, they agreed to let me keep the old one and to deliver the new one to San Diego if I paid to ship it to PV, which I did for $1,100. Bucks, not pesos. I sold the old one, with full disclosure, for enough to cover the shipping. The new owner of my old boat felt he could glue it back together. The whole interaction with WB was contentious and unpleasent, but luckily the WB dealer in Seattle, Chris at Alki Boats, was a wonderful guy and very supportive and he made it happen. Chris told me that they had a lot of problems with their early boats, but had fixed the manufacturing process.
I really like the boat. The HIMC hull doesn't scratch your deck, it deflates into a pretty small package, it has a great ride with my 15HP 2 stroke driving it. I'd buy another one.
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