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Join Date: Apr 2006
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Re: Music Etiquette at the Dock
Be careful with Ryobi. Last I knew they were pretty much an exclusive to Home Depot, direct from China.
A friend of mine had bought a Ryobi drill kit at HD. Can't beat the price, to be sure. Except, it turned out that a year or so later, the trigger switch broke. Barely used, maybe 20 minutes in all, like most small home drills. But the plastic molding for the trigger switch was flawed and let go. No plastic bit, no switch, no drill.
And those switches used to be a dollar part, OK, now they're a five dollar part, but there still are standard switches from all the electronic houses, and all the tool companies sell replacement parts, right?
Nope. Ryobi makes their own special parts to save money, and (at least then) DID NOT HAVE ANY REPAIR OR PARTS PROGRAM AT ALL. They said, sorry, throw it out and buy a whole new kit.
I said you've got to be kidding, ten cents worth of plastic and throw a whole drill kit out to replace it all? Eventually, a sensible manager at Ryobi got permission to simply replace the whole kit, gratis. But that's not going to be done for the average customer.
So while I give that manager kudos, I've avoided Ryobi like the plague. I want "real stuff" from a real company with real repair programs, I don't want to hear about ordering all new stuff from China.
And if that genset is designed for the typical HD consumer? Don't expect it to stand up in heavy long-term use. It turns out "consumer" drills are designed to be used for about three hours, total time, over the life of the tool. "Consumer grade", beware.