wd schock replied to me today - SailNet Community
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post #1 of 12 Old 10-09-2014 Thread Starter
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wd schock replied to me today

Refering to the closed freeloader thread got email from WD schock today they told me they would be happy to send anyone a replacement owners manual for any vessel they have ever built for 30 bucks so just proves that asking nice makes a difference.

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Last edited by newhaul; 10-10-2014 at 12:44 AM.
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post #2 of 12 Old 10-09-2014
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Re: wd schock replied to me today

Put this pist on the original thread too, please.

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post #3 of 12 Old 10-09-2014
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Re: wd schock replied to me today

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Originally Posted by newhaul View Post
Referig to the closed freeloader thread got email from WD schlock today they would be happy to send canyon a replacement owners manual for any vessel they have ever built for 30 bucks so just proves that asking nice makes a difference
... and having a little patience. It did take a few days but they did reply, and nicely. Good on them.
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post #4 of 12 Old 10-09-2014
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Re: wd schock replied to me today

Amen!

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post #5 of 12 Old 10-10-2014 Thread Starter
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Re: wd schock replied to me today

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Originally Posted by MarkofSeaLife View Post
Put this pist on the original thread too, please.
I would be happy to I will even show the emails as well as soon as a mod reopens the thread

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post #6 of 12 Old 10-10-2014
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Re: wd schock replied to me today

Lucky bastard. She totally ignored me today.


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post #7 of 12 Old 10-10-2014 Thread Starter
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Re: wd schock replied to me today

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Lucky bastard. She totally ignored me today.
Remember the silent treatment isn't really a punishment

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post #8 of 12 Old 10-10-2014 Thread Starter
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Re: wd schock replied to me today

This is referring to the thread W D Schock called me a freeloader for asking for info about my boat here are the emails that schlock sent me my email to them is as follows.

Gentlemen my name is Rob I am a shipwright and I am wondering if by chance somewhere in your archives there is a PDF owners manual or specs for the rigging setup and tensions I would be willing to pay a fee for your time to find the aforementioned information.**Thank you in advance Rob N robs marine repair

And here was their timely reply it actually only took 3 days to get and all things considered that is quick for info on a 25 year old boat.

Typically not tensions but we have owner’s handbooks for nearly every model we produced. Useally $30
*

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post #9 of 12 Old 10-10-2014
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Re: wd schock replied to me today

So the question is why didn't they respond to the OP (in the OT) with this info? Seems someone at WD Schock was having a bad day, or the other thread was read by them and there may have been a bit of soul searching and perhaps they realized the other method would not promote much future business. Perhaps we should send them a consulting bill?
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post #10 of 12 Old 10-10-2014
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Re: wd schock replied to me today

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Originally Posted by miatapaul View Post
So the question is why didn't they respond to the OP (in the OT) with this info? Seems someone at WD Schock was having a bad day, or the other thread was read by them and there may have been a bit of soul searching and perhaps they realized the other method would not promote much future business. Perhaps we should send them a consulting bill?

Truth of the matter is that there was probably no "They" in the first place. It was probably some young kid hired to boost their social media presence. I know kids who have done work like this for brick and mortars trying to get "Online".

I don't own a Schock boat but did call them a couple of times when I was considering a 30/30 and then a 35. I always found them to be extremely gracious considering I was calling about boats that had been out of production for decades. I would not judge a company by one boneheaded response to a somewhat rude request.
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