Backordered Item Issues - SailNet Community

   Search Sailnet:

 forums  store  


Quick Menu
Forums           
Articles          
Galleries        
Boat Reviews  
Classifieds     
Search SailNet 
Boat Search (new)

Shop the
SailNet Store
Anchor Locker
Boatbuilding & Repair
Charts
Clothing
Electrical
Electronics
Engine
Hatches and Portlights
Interior And Galley
Maintenance
Marine Electronics
Navigation
Other Items
Plumbing and Pumps
Rigging
Safety
Sailing Hardware
Trailer & Watersports
Clearance Items

Advertise Here






Go Back   SailNet Community > General Interest > General Discussion (sailing related)
 Not a Member? 


Reply
 
LinkBack Thread Tools
  #1  
Old 06-04-2002
Junior Member
 
Join Date: Sep 2001
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
kwickman is on a distinguished road
Backordered Item Issues

Has anyone else experienced recent problems with SailNet orders? I recently placed two orders and they seem to be on perpetual backorders. I tried to call customer service, nobody answered and the voicemail box was full.
Reply With Quote Quick reply to this message Share with Facebook
  #2  
Old 06-04-2002
SailorMitch's Avatar
Senior Moment
 
Join Date: Nov 2005
Location: MD
Posts: 1,931
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 10
SailorMitch will become famous soon enough
Backordered Item Issues

Shall we just say that the Sailnet inventory system needs some work? if they have it in stock, I get it pronto. But at times, the system says they have it when you order it online, but later it tells you the item is backordered. And agreed, once that happens you never know when it will show up. For example, I ordered some Garhauer snatch blocks from Sailnet (to use a $10 coupon). The system said delivery would be in 5-7 days, no doubt because they have to get them from Garhauer. It took something like 2 months to get them, and of course Sailnet blamed Garhauer for the delay. From now on, I''ll go to Garhauer directly and get it within days.

One last story -- I ordered some green fleck line when Sailnet had a great sail on it. System said it was in stock when ordered, but later it said out of stock. so I called customer service and they sent me blue fleck line instead. Not a big deal to me on the color. But I still get emails from customer service telling me the green fleck is still on backorder.
Reply With Quote Quick reply to this message Share with Facebook
  #3  
Old 06-04-2002
SailorMitch's Avatar
Senior Moment
 
Join Date: Nov 2005
Location: MD
Posts: 1,931
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 10
SailorMitch will become famous soon enough
Backordered Item Issues

Shall we just say that the Sailnet inventory system needs some work? if they have it in stock, I get it pronto. But at times, the system says they have it when you order it online, but later it tells you the item is backordered. And agreed, once that happens you never know when it will show up. For example, I ordered some Garhauer snatch blocks from Sailnet (to use a $10 coupon). The system said delivery would be in 5-7 days, no doubt because they have to get them from Garhauer. It took something like 2 months to get them, and of course Sailnet blamed Garhauer for the delay. From now on, I''ll go to Garhauer directly and get it within days.

One last story -- I ordered some green fleck line when Sailnet had a great sail on it. System said it was in stock when ordered, but later it said out of stock. so I called customer service and they sent me blue fleck line instead. Not a big deal to me on the color. But I still get emails from customer service telling me the green fleck is still on backorder.
Reply With Quote Quick reply to this message Share with Facebook
  #4  
Old 06-05-2002
Junior Member
 
Join Date: Feb 2000
Posts: 22
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
billkirk is on a distinguished road
Backordered Item Issues

Kwickman:

Feel free to contact me either on line at bkirk@sailnet.com or call me at 843-972-2066. I''d be happy to look into your order.

Bill Kirk
Reply With Quote Quick reply to this message Share with Facebook
Reply

Quick Reply
Message:
Options

By choosing to post the reply above you agree to the rules you agreed to when joining Sailnet.
Click Here to view those rules.

Register Now

In order to be able to post messages on the SailNet Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
Please note: After entering 3 characters a list of Usernames already in use will appear and the list will disappear once a valid Username is entered.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

 
Posting Rules
You may post new threads
You may post replies
You may post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Toe Rail Issues sjacovino Gear & Maintenance 9 11-25-2004 10:08 AM
Interesting item on ebay follyman General Discussion (sailing related) 2 07-26-2004 09:00 PM
Motor Mounting Issues SanJuanIslander Gear & Maintenance 0 09-10-2003 11:13 PM
Transmission issues jmlawrence Gear & Maintenance 1 05-07-2002 10:56 AM
Insurance Issues wbk728 Boat Review and Purchase Forum 10 01-12-2002 08:39 AM


All times are GMT -4. The time now is 04:17 PM.

Add to My Yahoo!         
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.1
(c) Marine.com LLC 2000-2012

The SailNet.com store is owned and operated by a company independent of the SailNet.com forum. You are now leaving the SailNet forum. Click OK to continue or Cancel to return to the SailNet forum.