You're never going to believe what my local yard did!!!!
So my plan (don't laugh) was to try and do a 4-5 day haulout from monday to Friday. I got a quote from the yard for the haul, painting the bottom, and some mechanical troubleshooting.
I go to the yard, everything seem to be going fine (they had the boat prepped and painted by noon on day two, the day they started) THEN one day before we're scheduled to go into the water I ask to see the bill. If we're going to argue it had better be now, not on friday afternoon with my boat in the slings and all the guys in overtime.
Well guess what? They did all the work faster than expected and the bill came out at about 20% below estimate! Not only that but they were friendly, competent, and very safe and thorough in lifting the boat carefully.
So Friday afternoon comes and I run into huge stuffing box trouble and a very long story ends with me hanging in the slings with the stuffing box still un-done and now that we're hanging the nut won't fit. Everybody's in overtime, everybody's going to be late going home on Friday. The yard boss sends the mechanic who finds a creative solution to fix my problem, then stuffs the box for me (a solid 40mins labor at $90/hr).
Finally we go back in the water and I go to settle up the bill. I ask what that debacle is going to cost and the yard boss says, "well, normally I'd charge for the mechanic and some for the overtime of the guys, but you'll be back right?"
I couldn't believe it! A friendly, careful, safe, fast, competent yard who even does a little free work when it's MY fault!
I was amazed.
If anyone wants a good yard in the Seattle area, check out CSR's locks yard.
Frank is the yard boss that is easy to deal with.
Welcome to CSR Marine--Puget Sound's Favorite Boatyard!