Buying new sails, need advice - Page 3 - SailNet Community
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post #21 of 32 Old 01-12-2009
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Oh - man - not another Tartanesque expose on warranties and craftsmanship. Arrrrrrggggghhhhh!
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post #22 of 32 Old 01-12-2009
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Tommays...got an answer in less than an hour at NIGHT!! How's that for responsiveness?!

"Thanks for your question. Our warranty process is really pretty simple. While we pride ourselves on needing to address very few warranty issues, when the occasion does arise, ff a customer finds it more convenient to take the sail to a local loft, then we pay all charges for the warranty work. If the customer would rather have us handle in-house, they simply box the sail up and we send UPS to pick the sail up from the location of their choice at our expense. We then address the warranty issue promptly and return the sail to the customer. Hope that clarifies things for your and thanks again for your question."

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post #23 of 32 Old 01-12-2009
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Cam-

Not bad... I'm impressed that they got back to you so quickly.

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You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.

—Cpt. Mal Reynolds, Serenity (edited)

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post #24 of 32 Old 01-12-2009
Here .. Pull this
 
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Anyone can look it up.
Look what up ????
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post #25 of 32 Old 01-12-2009
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Look what up ????
Online pornography. Just type in what you want to see.
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post #26 of 32 Old 01-13-2009
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Thanks

I am asking because with racing we make a lot of loft trips for small repiars

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post #27 of 32 Old 01-13-2009
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I don't think those would qualify as warranty repairs though.
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Thanks

I am asking because with racing we make a lot of loft trips for small repiars

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New England

You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.

—Cpt. Mal Reynolds, Serenity (edited)

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post #28 of 32 Old 01-13-2009
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So does anyone have ACTUAL experience with FX sails? I'm about to pull the trigger on a new genny and main. They perform alright? Well cut?
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post #29 of 32 Old 01-16-2009
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I went through this last year, checking both online and with local lofts. Decided to go with the local loft for the experience and the support down the road. The best part of the deal was when the local sailmaker heard I was checking out other, less expensive options, he offered to meet the price! It never hurts to ask.
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post #30 of 32 Old 01-16-2009
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THere is a tlak ring for C27 owners of witch I am a member you may want to ask that group since they are dedicated to C27 only. My sailst are North they came with the boat I do not have Furling so I have a working at 100% and a 150%. the main is cut to stock nothing special but then I sail on S.F Bay and it can get real windy. your sail will depend on the condition you sail in and your area, for this I would talk to other locals see what they are using see what works best for them and maybe get rides on some of thier boats. this will give you a more clear idea of what would work best for you!
Fair winds M Mcvey
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