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  #81  
Old 08-04-2012
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Re: Very Good Vendor Thread

MarineBeam LED light supplier. Super fast shipping, prices that are not cheap but less than the big names. When one of our dual color G4 bulbs quit changing from Red to White correctly and auto switched to white every time we emailed and mentioned it. I had no record of purchase and did not know when I purchased it or if it was still under warranty. They apologized for the problem and I had a new one in 3 days. They never asked for the old one back or asked me to pay shipping on replacement. We will be repeat customers when we finish the conversion to all LED lights. They also have dimable lights which is very cool!

cheers
doubleeeboy
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  #82  
Old 08-05-2012
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Re: Very Good Vendor Thread

Svendsen's Chandlery (and everything else) in Alameda, Ca Amazingly good prices and service

Downwind Marine in San Diego, Ca They have everything in stock and everyone there is nice and knowledgeable

Defender.com in Connecticut Excellent prices, especially if you wait for sales

Go2marine.com in Washington Excellent prices and they'll go to ridiculous lengths to get what you need

West Marine if you take your ipad and make them price match! (They don't even complain when I get stuff for 1/2 price.)
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  #83  
Old 08-08-2012
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Re: Very Good Vendor Thread

Quote:
Originally Posted by sailingdog View Post
Can we start a VERY BAD VENDOR THREAD too??
If a "Very Bad Vendor" thread was going to be started the first 25 chapters could be about Port Supply.
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  #84  
Old 10-16-2012
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Re: Very Good Vendor Thread

For those of you in the Lower Mainland/Vancouver BC area.. for all fiberglass/epoxy and fabric needs the guy you need to know is George at Ultra-Lux plastics on River Drive in Richmond (near River Rock Casino)

Good advice freely given, good prices, all around positive experience!
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1984 Fast/Nicholson 345 "FastForward"

".. there is much you could do at sea with common sense.. and very little you could do without it.."
Capt G E Ericson (from "The Cruel Sea" by Nicholas Monsarrat)
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  #85  
Old 10-21-2012
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Re: Very Good Vendor Thread

I'll have to throw my hat in the ring for Dometic Corp's customer service department. In June I purchased a new A/B Coldmachine 100 and their 150 evaporator to replace the old system on my boat which had failed while in Mexico. I had a cooling problem after installation of the new system with a cracked weld in the copper tubing from the evaporator to the compressor. I was not a happy camper, to say the least. Dometic's initial recommendation was to remove the unit and send it for warranty repair to Cabo San Lucas, Mexico. Absolutely out of the question. All I wanted to know was if they had someone in Mazatlan, locally. Nope! I ultimately had it repaired by a local Mexican refrigeration tech. Although I couldn't show any invoice for the repair work, as services are generally paid for in cash down here, Dometic's customer service stood behind their product and compensated me for the work I had done locally. I wanted to express my satisfaction with the timely resolution of the problem by email and was told that in the 28 years with the company, the person who had been helping me had never had a positive comment on his customer service assistance. It's kinda' sad when you find so few of us have so little good to say, isn't it? My emails were also forwarded to the president of their marine division, who sent me a nice email as well insuring that I had been helped to my fullest satisfaction. So, just my too cents worth.
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  #86  
Old 10-23-2012
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Re: Very Good Vendor Thread

I have to praise Blackline Marine, in Sidney BC (Canoe Cove/Vancouver Island). They have done MAJOR work for me over the years, from rebuilding my skeg, stainless work to re-rigging. Totally trustworthy and top-notch workmanship. They are a shop you can feel comfortable with NOT checking on the progress daily. They stay within budget, are cost-conscious and keep in constant communication with the customer. I can't say enough good about them. I have had some good and some horrible experiences elsewhere over my many, many years of sailboat ownership (Seattle & Port Townsend) before I discovered Blackline Marine. Now I am willing to sail nearly 100 miles (and out of my country) to have them work on my boat.
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  #87  
Old 12-10-2012
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Re: Very Good Vendor Thread

Belts link --> BeltPalace Go Kart belt, Timing belt, Poly V belt, Link V-Belt, Air Compressor Belt, ATV-Scooter Belt, Elliptical Belt, Lawn Mower Deck-Primary Belt, Power Transmission Belt, CVT Belt, Snowmobile Belt, Comet-Manco-Murray Go Kart belt

Great prices and very good customer support. They have Gates and Bando with prices that just can't be beat. Customer service responded very quickly on helping me find comparable belts. Shipping charges VERY reasonable, no sales tax for most states. Even cheaper than Amazon, by quite a bit.
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  #88  
Old 01-23-2013
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Re: Very Good Vendor Thread

Jabsco
I bought an old style diaphram pump for our water tanks (because that's what we had) from a little store in NC and it failed within 24 hours. I did a little research and found that I could use a much less expensive centrifugal pump instead. I bought one (Jabsco) at West Marine and then I called Jabsco and told them what happened. Since they didn't make the diaphram pump anymore, they sent me a new backup water pump AND for the extra money I spent purchasing the old style diaphram pump they also sent me a new washdown down pump.
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  #89  
Old 02-02-2013
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Re: Very Good Vendor Thread

Quote:
Originally Posted by jillf View Post
Jabsco
I bought an old style diaphram pump for our water tanks (because that's what we had) from a little store in NC and it failed within 24 hours. I did a little research and found that I could use a much less expensive centrifugal pump instead. I bought one (Jabsco) at West Marine and then I called Jabsco and told them what happened. Since they didn't make the diaphram pump anymore, they sent me a new backup water pump AND for the extra money I spent purchasing the old style diaphram pump they also sent me a new washdown down pump.
I like the Jabsco product line. I am looking at the 6 GPM Hotshot washdown pump. Is that the one you received? How do you like it?
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  #90  
Old 02-02-2013
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Inexpensive SS fasteners and clamps

I found a great local company with great prices on SS fasteners. I am just tired of getting ripped off by Marine stores and ACE hardware. The prices are "LITERALLY" 3x to 5x cheaper. The website is also very well constructed and very easy to use. The shipping prices are not bad at all. Even if I did not live in the PNW I would still order from the website. For local folks, you can call in an order and pick it up in "will call". Very convenient. They have a large number of stores throughout the PNW.

Example price
SS #6 - 3/4" oval head screw, bag of 100, $4.98

Tacoma Screw Products, Inc
Tacoma Screw Products, Inc. Fasteners, Tools, Maintenance & Shop Supplies, Industrial Supplies
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