Learning the HARD way...
Join Date: Jan 2007
Location: Boston / Ft Myers Area
Thanked 184 Times in 180 Posts
Rep Power: 11
There sure seems to be a lot of passion over what we drive.. That could be a good idea for a new thread.
RE: My Audi A6 experience - Purchased new in January of 2000, one of the best driving cars that I ever owned. It was brought back to the dealer a number of times under 3 year warranty, and they usually provided a free loaner. Sometimes, however, they would be out of loaners, and rent me an Audi from Enterprise Car Rental.
As it got older, I wondered how a mechanic could preform a timing belt, or water pump replacement because you couldn't get to the front of the engine. I learned that the entire nose of the car had to be removed to reach the front of the engine. I paid $4K for both services, and a tune up, when the car reached 70K miles. I figured that should hold her for the next 70K miles. It didn't.
I also noticed that it seemed to go through $800 brake jobs quickly. Why did a brake job cost $800, you ask? Because the never turned rotors, they REPLACED them. That, and the dealer charged $125/hr to preform work on the car.
I went through the service receipts as I was preparing to sell the damn thing. Between 60K (when the warranty ended) and 106K when I sold it, I spent over $17K in service (not including tires) with the Audi dealer.
The straw that broke the camel's back is when the airbag light came on, and could not be reset unless you had both a new Audi Airbag Electronic Control Module (microprocessor), AND the Audi DEALER ONLY Airbag Electronic Control Module programmer. Audi will only sell this tool to authorized Audi Dealers. That should have cost me an additional $2700. However, I know a guy, that knows a guy that worked at an Audi dealer. He told me that he could take care of it for $1000 - IF I paid him in cash, which I gladly did. (I came to think of this as ransom)
Regarding the shop rate, The mechanic told me that the mechanics were paid between $20 and $40 per hour, and they were only paid when they had a car to fix. The dealer kept the rest ($85-$105 per hour). They were not paid for cleaning the shop, doing paperwork, or anything else.