Star Marine Depot

[Capnblu]

Anyone have good luck ordering from these folks?

[Rxman47]

If they have the item in stock and fill the order correctly, you are gtg.
However the LAST time I ordered, they sent a wrong item. I emailed and got a RMA and returned the item. NEVER heard from them again. NO refund. Won't answer their phone. YMMV, good luck.
John

[funjohnson]

I had the items I ordered shipped quickly and had no problems, but if John's post is any indication... it sounds like you better hope it it is correct the first time.

[Capnblu]

I just hate the idea of runnin into another Dr. Diesel type.

[paulk]

Why not try the good folks at Sailnet first? They certainly have a first-rate forum. Perhaps their ship's store section is as good, if not better.

[sailingdog]

Sailnet does a good job of customer service in my experience and they do have pretty competitive pricing on many items. Supporting them is a good idea since they do support the sailing community as a whole with this forum.

[Capnblu]

I did look here first, however SN didn't carry what I needed. After price shopping on line, Star Marine had the lowest price, I was reluctant to gamble the $200 I was going to spend with them and ended up calling WM, and true to their website, they matched SM's price! WM original online price $299...SM $194...shipping was identical. WM lady on phone was incredible! WM says they will give you 10 days after purchase, but It was easy to do the shoppin before, and know upfront the price I am to pay.

[Rangernewell]

Just on the topic of west marine ...I called in an order on monday morning. I talked to thier customer sevice (located in Florida). I asked them where it would be shipped from and was told SC. This afternoon my packaged arrived. I was totally amazed and the speed of the delivery. BTW kuuma stow and go SS BBQS are on clearance for 88 bucks if anyone need a new one.