Congrats West Marine on Rocna recall! - SailNet Community

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  #1  
Old 08-05-2011
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Congrats West Marine on Rocna recall!

We must all congratulate West Marine for their responsible recall notice on Rocna anchors due to Rocna using sub-standard steel.

Here is a link to West Marine's recall site.

WM refers a reader to the Rocna site for their explanation.

Suffice it to say that Rocna does not come across as credible.

West Marine does, which I have said before.

Keep this in mind when making purchasing decisions.
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Old 08-05-2011
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I wonder why WM says it will refund and Rocna says everything is over-built and plenty strong.

Do they have serial numbers??
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Old 08-05-2011
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This is a very interesting post. We sailboaters pay extremely high prices for the equipment we use ostensibly because marine applications require special materials and manufacturing processes. We suffer these high prices because we understand the high cost of equipment failure, especially critical components essential to vessel integrity and physical safety. Take a look at the list of recalls from West Marine. Bosun chairs that fail, anchors that don't meet load specifications, defective solenoids on LP gas systems, gas cans that are fire hazards, etc. etc.

Over the past several years most manufacturers have closed their US plants and outsourced their products to Chinese manufacturers there-by enjoying cost reductions that have not been reflected in the prices we pay. I really became aware of the problem when I replaced clevis pins and cotter pins two years ago only to see Chinese made cotter pins rust and corrode to nothing while US made cotter pins only inches away remained in perfect condition.

Now Rocna has fallen victim to substandard Chinese metalurgy, yet in their combative PR tradition maintain that everything is just fine, no problem. Yes kudos to West Marine for announcing this product deficiency, but then all retailers do the same as it is the manufacturers that bear the onus to recall and repair, replace or refund for deficient products.

As the old addage goes, "you get what you pay for". Unfortunately, when it comes to Chinese products you also pay for what you don't get. I have reached the position that if it is made in China I will do with out before I give them any business.

Join me in a boycott of Chinese manufactured goods?
John
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Old 08-05-2011
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Thanks for the heads up, I will have to check my serial number.
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Old 08-05-2011
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Quote:
Originally Posted by ccriders View Post

Join me in a boycott of Chinese manufactured goods?
John
That will preclude most of your electronics then.

China CAN produce good products, but it appears only if under strict supervision from global companies such as Apple, Nike etc.

A friend of mine gave up importing mobility scooters from China because of inconsistent quality, even though margins were good. The problem was the sub-contractors his factory was using.
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Old 08-05-2011
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Join me in a boycott of Chinese manufactured goods?
I would, but I don't know if that's even possible anymore. I will try and make an extra effort to buy U.S. products as is reasonably practicable.
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Old 08-05-2011
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Well, it looks like it finally hit the fan. Good for WM.

I love this sentence from their notice:

Quote:
In West Marine’s view, it is certainly a “bummer” that Rocna produced anchors with steel of a lesser grade than that
called for on their website and that had been previously published
You gotta love casual language finally overtaking legalese. Bummer for Rocna.
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Old 08-05-2011
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Quote:
Originally Posted by cupper3 View Post
China CAN produce good products, but it appears only if under strict supervision from global companies such as Apple, Nike etc.
China can make good quality products if American businessmen insist them. If American businesses go to China insist on buying the cheapest product, that is what they get.

It will be nice if we should ban any imports for China. The trade between China and U.S. must be balanced. But the end result is fatal for us too. We can't produce anything any more. We have no manufactures. Without China's cheap products, our economy will collapse.

But don't blame China for our problems, blame the parents in this country for not raise their kids properly. They invent so many excuses for their kid being lazy and dumb, like:

1. Oh yeah, Tommy just doesn't apply himself.
2. Oh yeah.... High School is not for everyone. Tommy is just like that.

These people should not have kids. Dumb citizens hurt the country.
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Originally Posted by T37Chef View Post
Thanks for the heads up, I will have to check my serial number.
Where is it?

I guess it could not be too hard to find - not that much real estate to look at......

West doesn't specify any in particular - maybe all of the ones they got in thier pipeline??

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Old 08-05-2011
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Ya gotta love a company that STILL has integrity ... WTG West Marine!
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