Re: A cast of characters - Rocna plot continues
I feel a bit embarrassed, someone has tidied a couple of my posts, whoever is responsible don’t try to educate me, not that I don’t appreciate but I am having enough trouble as it is just getting my words out, one key at a time, and thank god for word and spell check.
I really appreciate your comments, and no the shadows are getting far too long for me to worry about manufacturing in China.
Hi Gary, fully understand where you are coming from but it’s not quite that simple, depending on the type of product you are selling you may well be able to make solid guarantees, when it comes to anchors and I can only comment on our design, two things, there is no way I would ever guarantee you won’t bend our anchor, further, I will not guarantee you will not drag our anchor, now there’s a mouth full for you.
Let me explain, we supply trawlers weighing up to 180 ton for example verses a150 k.G. anchor, our proof testing to the specs of the Marine authorities tells us the anchor is fairly bullet proof for straight line loads and most probably will handle the bulk of sideways thrust if the Authorities have got it right.
What this testing doesn’t tell us is how much load- force applied to the anchor if it is wedged in rocks with the forward thrust of a vessel weighing 180 ton when retrieving, you can apply this set of circumstances to every size boat anchor design, so if someone guarantees you, this anchor won’t bend? Keep looking for a more realistic company.
Same with your anchor dragging, there are so many factors that can and will cause anchors to drag other than design, making guarantees to the above is not only ridiculas but dangerous, regardless of where you anchor, what type of anchor, you should always stay alert for the obvious.
The assurance we give our customers is pure and simple.
First Our anchors are tested and certified,this the most important factor when purchasing an anchor.
Second we will give you three months to trial our anchor or a season of boating, if it doesn’t stand up to what we say, or you are simply not happy with its performance, you will get a full refund.
Three, if you bend our anchors shank then again take it back to the dealer and receive a free replacement, providing it's the right size anchor for the boat.
That’s the best I can do, I am not interested in second or third owners it all becomes too complicated, (reasons below explained)
By the way Brian from Fortress thanks for your kind words, Fortress anchors are a different design, breed and lend themselves to easily being identified, their componentry is complicated and good tooling is needed to copy, Fortress steel types are light and of high quality, finally you would only be replacing a part, not the whole anchor, what all of this means is Fortress are able to offer a unique service as you can be assured it is a genuine Fortress. First, second, third owner, it’s still a fortress.
When it comes to one piece anchors the whole ball game changes, false claims can easily be made on a cheap copy, some of these copies are so good you would not know the difference unless it is sent back to the manufacturer, all too complicated, so warranty to first owner only.
CEO of Anchor Right Australia
Last edited by congo; 03-07-2012 at 03:32 AM.