I clicked on a banner add on SailNet for precision sail loft
Precision Sail Loft: Industries Fastest Sail Quotes
Their prices fall, frankly, into the "this might be too good to be true" category. Anyone know anything about them?
I don't need top end sails, but my boat came with some bottom end ones (Lee Sails) and I don't want those either! Any idea how I can figure out if they're any good?
EDIT: My intention when starting this thread was to find out more about Precision Sails. Later in the thread we find out that some posts on this thread from brand new members were disingenuous. I think it's only fair to the new company I asked about, to move some of the information "from the horse's mouth" to the top of the thread.
Below is what Precision Sails posted on page 3 of this thread:
Hello SailNet Community,
First of all, I hope this isn’t against the SailNet posting guide lines. This is not meant to be an advertisement for Precision Sails but in order for us to address everyone’s questions I will need to write about us.
As you might know members of the SailNet community have been inquiring about Precision Sails Ltd. We would like to ensure we address all of the inquiries and thank everyone that has added value to this post. With the information gathered from this post we have taken action, enabling us to better serve our clients. We take feedback seriously as it helps us provide the best service to our clients.
Please feel free to call us anytime we would be glad to answer any questions. We are here to help!
We have replied to the questions that have been brought up in the thread. Please see our post on addressing the questions below.
We have updated the following pages to address your questions about us on our site:
-How to Order page
-Terms & Conditions page
-Image Gallery page
Please let me address the comments that were posted by some of our competitors:
As you will see if you read through this thread, many comments came directly from competitors to mislead readers about who we are and how we conduct business.
The best way for you to find out about us is to call and find out for yourself if we are the company that you would like to make your next sail. We are open long hours and are here to help.
I have tried to address all concerns below from this thread:
Company Address and Location
Our address is listed in the footer of every page.
Our head office is located at the address online and it is not meant for the general public to show up. Drop-ins are for clients only. If you are one of our clients we would be happy to show you around. We are set up this way so that we can provide clients with the greatest value sails possible.
Warranty and Website Legal Statement has been updated and can be read in our footer.
As for our product warranty, we have updated and created a new page specifically explaining our product warranty. You can read our full product warranty by clicking “Sail Warranty” in our footer.
For your convenience I have also included it below
- 3 Year Limited Warranty against material and workmanship defects.
- 1 Year Warranty on both Acrylic and Dacron UV Protection. UV Protection is designed to be sacrificed to the weather instead of your sail. This makes it very difficult to warranty after 1 year.
Some posters mentioned a discrepancy between our warranty and our terms and conditions that our shopping cart automatically generated. The references you saw on the Terms and Conditions page are completely inaccurate and do not reflect our sail warranty in any way. This includes both the “Warranty Disclaimer” and the “Miscellaneous” clause that were mentioned in this thread.
We have updated our terms and conditions, now named Website Legal Statement, to reflect our real policy properly. The terms and conditions are for the USE of our website and the USE of our sails. This basically says if you use our sails then run ashore, sink your boat, etc we are not to be held liable. It also covers situations relating to discrepancies in website pricing and content.
Our website has thousands of sail listings and many options to go with it. When you adjust the LP of a headsail it will not adjust the product description associated with the product. The product description and the sail cloth weight are based on boat size and sail area of our 130% LP for a typical cruiser. To calculate the area of a head sail the LP is required. To complete your sail design, both area, size of boat, sailing conditions and style of sailing are taken into consideration. We are currently working on a way to adjust the displayed sail weight with options but at this time our site does not do this.
There are many factors that go into sail design, many of which are not shown on the website. We make all kinds of decisions when building your sail including slider size, size and material type of bolt rope, leech and foot line cleats, size of headboard, tack and clew corner rings and construction method, batten pocket sizes, seam types, thread types, and a whole lot more. We also make adjustments to the sail cloth weight when necessary.
Another words, the website cannot possibly account for every variable but that certainly does not mean these things are not factored into your sail design. There are many questions that must still be asked like what type of sailing you do? Where do you sail? These things all have an impact in the final sail cloth weight and sail design. Sometimes our clients get upgraded to the next weight of cloth, sometimes it stays the same and other times it goes down a bit.
We have taken all of your comments seriously and have made a major upgrade to our site. We hope this makes it clearer as to exactly what you get when you purchase a sail from us. We have updated all Cross Cut Dacron sails to show the exact specifications of cloth including material weight and cloth name.
What sailcloth is used in building our sails?
You can read all about the sail cloth used in our standard Dacron cross cut sails on the Challenge Sailcloth website. We have links on our “Cloth” page of our site.
Why are we not in directory assistance?
Our phone number is toll free and has not been listed in any phone book and is therefore not in directory assistance. Our customers mainly find us online and we see no benefit in directory assistance.
Do we have a business license?
Yes, of course. We do have a business license and are an incorporated company.
Getting a hold of us
Please make sure to call during business hours. If you are outside of business hours leave a message. We are open 7 days a week from 9am-7pm PST. We are open longer hours and more days of the week than any sail maker we have seen before. We try not to miss any calls but if all of our staff are busy be sure to leave us a message and we will call you right back.
I hope this addressed everyone’s concerns. Please feel free to call us anytime.
We look forward to building your next sail!
Precision Sails Ltd