West Marine no longer matching prices... - Page 8 - SailNet Community

   Search Sailnet:

 forums  store  


Quick Menu
Forums           
Articles          
Galleries        
Boat Reviews  
Classifieds     
Search SailNet 
Boat Search (new)

Shop the
SailNet Store
Anchor Locker
Boatbuilding & Repair
Charts
Clothing
Electrical
Electronics
Engine
Hatches and Portlights
Interior And Galley
Maintenance
Marine Electronics
Navigation
Other Items
Plumbing and Pumps
Rigging
Safety
Sailing Hardware
Trailer & Watersports
Clearance Items

Advertise Here






Go Back   SailNet Community > General Interest > General Discussion (sailing related)
 Not a Member? 


Like Tree23Likes
Reply
 
LinkBack Thread Tools
  #71  
Old 03-13-2013
TakeFive's Avatar
If it's blowin' I'm goin'
 
Join Date: Oct 2009
Location: Swarthmore, PA
Posts: 2,576
Thanks: 5
Thanked 47 Times in 44 Posts
Rep Power: 5
TakeFive will become famous soon enough
Re: West Marine no longer matching prices...

Quote:
Originally Posted by davisr View Post
...He gave me the company line, saying that less than 3 percent of all retail sails nationally were through price-matching, but that because of this less than 3 percent group of people over $13 million dollars had been lost last year. I hastened to point out to him that WM didn't really lose $13 million in sales. They simply had $13 million in sales at competitors' prices. He muttered something about price points...
That is SO TRUE. In exchange for giving discounts to 3 percent of their customers, they kept a dedicated group that always went to WestMarine first. They've basically made themselves the seller of last resort for those 3 percent.

I could understand this new policy if WM is losing money on those sales. I have no way of knowing that, except that WM has a lot of buying power, so they are probably getting the same wholesale pricing as their internet competitors. They will still have the same large fixed costs (building, labor) with or without those "3 percenters." So as long as they weren't losing money on the discounted sales, they were improving their bottom line by doing it.

It's been decades since I owned my retail business, so I can't claim to be an expert. Over time we'll see how WM does with this policy.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Formerly posted as "RhythmDoctor"
1998 Catalina 250WK Take Five (at Anchorage Marina, Essington, on the Delaware River)
1991 15' Trophy (Lake Wallenpaupack)
1985 14' Phantom (Lake Wallenpaupack)
Reply With Quote Share with Facebook
  #72  
Old 03-13-2013
blt2ski's Avatar
Senior Member
 
Join Date: May 2005
Posts: 6,695
Thanks: 0
Thanked 21 Times in 20 Posts
Rep Power: 10
blt2ski will become famous soon enough
Re: West Marine no longer matching prices...

To me, this is no different than when I first starting buying at REI back in the early 70's, have a low 6 digit member number to boot! Altho I still know a few with 3 ad 4 digit numbers.....One gets generally speaking 10% of the purchase price back at the end of the year, yeah at times it would be nice to get it back right then and there......BUT, you still get 10% back. WM is similar, in that you do get 3-5% back per say every few months to apply to buying other stuff.
So in one hand, it is hard to compare, yet on the other, one does need to look at the, If I match and still give you the 4% rewards or what ever the % is, not only have I matched, but made it cheaper to boot! So I can see how one would not be totally willing to match other places prices! OR they have to do as REI does, if the price ends in a $y.x9 then you get the rebate, if it ends in a $y.x3, you do not get a rebate, or a reduced one as it is already marked down. Been that way at REI for many many years!

Along with, as I said before, one can go to the Port Supply side, if you have a biz, or a YC and get a PS account, which will net you locally any how, something on part with Fisheries prices, again, you do not get your rewards discount! you get the discount up front!

marty
__________________
She drives me boat,
I drives me dinghy!
Reply With Quote Share with Facebook
  #73  
Old 03-14-2013
chef2sail's Avatar
Senior Member
 
Join Date: Nov 2007
Location: Maryland
Posts: 6,965
Thanks: 29
Thanked 54 Times in 50 Posts
Rep Power: 7
chef2sail will become famous soon enough
Send a message via AIM to chef2sail
Re: West Marine no longer matching prices...

News flash.....

WM is a brick and mortor strore with how many stores? Comparing their price structures, availability with mail order houses is like comparing apples to oranges.

Why would you ever think a store within 5 miles of your home would ever be able to charge the same as a mail order house in a warehouse with cheap rent and virtually little salary requirements could charge even close for a product. The three driving costs of articles for sale are the cost of the product from the manufacturer, the cost to distribute ( rent, electricity, insurance ) and the cost of labor.

You can rail on and on about this unequal comparison of completely different business models with the ONLY similarity SOME of the same articles being sold. There is no way of similar comparisons.

I for one was always suprised they ever price matched other than similar brick and mortor stores. Why should they? Because of some crybabies looking for a perpetual bargain with unrealistic expectations. Show me where my Giant here in Maryland should honor the specials offered by a Piiggly Wiggly in Peducha, Kentucky.

If you can get it cheaper from Defender do it and wait for it to come. I do that. If I need it right away I go to West Marine. If I want to touch it first I go to WM and handle it. If you order wrong from Defender, sure they'll take it back, they have great customer service. You can wait for another week now. If you need to take back to WM they have pretty good customer service for the most part for a big corporation. You get an immediate exchange.

WM is not going out of business. You complaints are unrealistic. They are in business to make money. You are in business to save money. Competing interests.

Stop whining about their change in policy. There are no free lunches anymore. Be thankful you had it or as long as you did in the first place.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
___________________________
S/V Haleakala (Hawaiian for" House of the Sun")
C&C 35 MKIII Hull # 76
Parkville, Maryland
(photos by Joe McCary)
Charter member of the Chesapeake Lion posse

Our blog-
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


“Sailing is just the bottom line, like adding up the score in bridge. My real interest is in the tremendous game of life.”- Dennis Conner
Reply With Quote Share with Facebook
  #74  
Old 03-14-2013
blt2ski's Avatar
Senior Member
 
Join Date: May 2005
Posts: 6,695
Thanks: 0
Thanked 21 Times in 20 Posts
Rep Power: 10
blt2ski will become famous soon enough
Re: West Marine no longer matching prices...

As Chief says, any body been in some of the internet site stores? I'e been in sailboat owners shop, it is maybe all of 1000#, they get deliveries from a few local places, along with daily drops from other suppliers, then out the door an hour or so later coming to you via fed ex! A definite different operation than a brick and mortor where they stock it, have it for you to hold, try on in some cases, take you old part in to see if the new part is the same......

Yeah, one pays a bit more, but not always that much more............can be good and bad both ways.

ALong with, if I need something in Friday Harbor on San Juan island, there is not a defender or Fisheries, but there is a West Marine! plan on paying a bit more for that convenience! No different than a 7-11 or equal, you pay more for a box of ceral than at safeway or equal!

marty
__________________
She drives me boat,
I drives me dinghy!
Reply With Quote Share with Facebook
  #75  
Old 03-14-2013
Alex W's Avatar
always busy with sailing
 
Join Date: Oct 2012
Location: Seattle, WA
Posts: 2,278
Thanks: 2
Thanked 136 Times in 130 Posts
Rep Power: 2
Alex W is on a distinguished road
Re: West Marine no longer matching prices...

Fisheries is a brick and mortar (in addition to being mail order and wholesale supply). I'm there all the time (I was last there yesterday). It's about 2x bigger than the Seattle West Marine, and that is before you add in the clothing store. It is also in a high rent area of Seattle one block off of the water. This isn't just a small mail order business running out of a warehouse miles from anywhere.
__________________
boats that I sail on regularly: Pearson 28-2, Rondar 505, Yankee 30, Blanchard Junior
Seattle, WA
Reply With Quote Share with Facebook
  #76  
Old 03-14-2013
RocketScience's Avatar
Senior Member
 
Join Date: Sep 2008
Location: Home Port Seattle
Posts: 158
Thanks: 1
Thanked 4 Times in 4 Posts
Rep Power: 7
RocketScience is on a distinguished road
Re: West Marine no longer matching prices...

Hmm...

I guess we all gotta ask ourselves one simple question; if WM was to indeed go out of business, would we internet savvy SailNetters really miss it?

Short of the rare, nuclear occasion, are there truly that many instances where you need to "have it" or "touch it," that day?....honestly?

Head offshore for a stint. You'll learn to grow uber patient with even the simplest of supplies.
__________________
Rob
Wauquiez Pretorien 35
Reply With Quote Share with Facebook
  #77  
Old 03-14-2013
blt2ski's Avatar
Senior Member
 
Join Date: May 2005
Posts: 6,695
Thanks: 0
Thanked 21 Times in 20 Posts
Rep Power: 10
blt2ski will become famous soon enough
Re: West Marine no longer matching prices...

Quote:
Originally Posted by Alex W View Post
Fisheries is a brick and mortar (in addition to being mail order and wholesale supply). I'm there all the time (I was last there yesterday). It's about 2x bigger than the Seattle West Marine, and that is before you add in the clothing store. It is also in a high rent area of Seattle one block off of the water. This isn't just a small mail order business running out of a warehouse miles from anywhere.
I've bought from both, prefered to buy in Edmonds when WM was there, vs driving 30 min south to fisheries, shilshoals WM or the Mercer st WM and now the one on westlake. Fisheries is bigger. When I was morred in Everett, I bought from both WM and another up that way. The other was more popular as i could walk to it in less than 100' from the dock, where I parked, WM was half a mile away on the other side of the marina. Both have there place as does Fisheries.

I doubt too many of us are going to drive 50 miles plus to save $10 or even $100 to get something. We might mail/ship order for $100, Not sure $10 would say to me order and wait, usually does not. $100 might. Usually I will not mail order per say, unless I know I want and will keep the item If I might need to return it for ANY reason, this is a much better reason to buy local than farther away. As guess who gets to pay shipping both ways! Now my mail order savings is gone and then some in many cases.

two yrs ago when I pulled my boat, not sure I would need paint, found out after pulling, yes I did, so down I went to the store. This year, had to pull unexpectedly due to a leaking PSS shaft seal......needed paint, so off to the store, was not going to wait for defenders prices at $30 a day for drydock! For you on the east coast, being out of the water for 6 months, in for 6 months.....this is not an issue. for us in pretty much 24/7/365, yes we do schedule haul outs, but sometimes we don't! as shown in 2 cases for myself.

Clothes I prefer to buy in person, then I know it fits, otherwise it can be a swag at best.

At the end of the day, it is helpful to have both options. Neither option is truly better than the other!

Marty
__________________
She drives me boat,
I drives me dinghy!
Reply With Quote Share with Facebook
  #78  
Old 03-14-2013
chef2sail's Avatar
Senior Member
 
Join Date: Nov 2007
Location: Maryland
Posts: 6,965
Thanks: 29
Thanked 54 Times in 50 Posts
Rep Power: 7
chef2sail will become famous soon enough
Send a message via AIM to chef2sail
Re: West Marine no longer matching prices...

Quote:
Originally Posted by Alex W View Post
Fisheries is a brick and mortar (in addition to being mail order and wholesale supply). I'm there all the time (I was last there yesterday). It's about 2x bigger than the Seattle West Marine, and that is before you add in the clothing store. It is also in a high rent area of Seattle one block off of the water. This isn't just a small mail order business running out of a warehouse miles from anywhere.
Fisheries is ONE brick and mortor store not a series of them. Most of us don't live in Seattle. Annapolis has Fawcetts, Ct has Defender....they are apples

West Marine has what 1500 stores is oranges.


No comparison
blt2ski likes this.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
___________________________
S/V Haleakala (Hawaiian for" House of the Sun")
C&C 35 MKIII Hull # 76
Parkville, Maryland
(photos by Joe McCary)
Charter member of the Chesapeake Lion posse

Our blog-
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


“Sailing is just the bottom line, like adding up the score in bridge. My real interest is in the tremendous game of life.”- Dennis Conner
Reply With Quote Share with Facebook
  #79  
Old 03-14-2013
blt2ski's Avatar
Senior Member
 
Join Date: May 2005
Posts: 6,695
Thanks: 0
Thanked 21 Times in 20 Posts
Rep Power: 10
blt2ski will become famous soon enough
Re: West Marine no longer matching prices...

Quote:
Originally Posted by chef2sail View Post
Fisheries is ONE brick and mortor store not a series of them. Most of us don't live in Seattle. Annapolis has Fawcetts, Ct has Defender....they are apples

West Marine has what 1500 stores is oranges.


No comparison
Along with WM probably has over 1000 or maybe add a zero or two to that number of stock holders that demand an X% return, where as Fisheries, Defender and the like might have one or two or three or a family per say, and only need 3-5% return, vs WM might need want 5-10% to meet those companies share holders expectations. Either way, both are different, both offer different options.
__________________
She drives me boat,
I drives me dinghy!
Reply With Quote Share with Facebook
  #80  
Old 03-14-2013
chef2sail's Avatar
Senior Member
 
Join Date: Nov 2007
Location: Maryland
Posts: 6,965
Thanks: 29
Thanked 54 Times in 50 Posts
Rep Power: 7
chef2sail will become famous soon enough
Send a message via AIM to chef2sail
Re: West Marine no longer matching prices...

Quote:
Originally Posted by RocketScience View Post
Hmm...

I guess we all gotta ask ourselves one simple question; if WM was to indeed go out of business, would we internet savvy SailNetters really miss it?

Short of the rare, nuclear occasion, are there truly that many instances where you need to "have it" or "touch it," that day?....honestly?

Head offshore for a stint. You'll learn to grow uber patient with even the simplest of supplies.


This may come as a shock to you. Most Sailnet readers probably aren't cruisers.

Shock two .....most don't go offshore.

Neither makes that majority less than. I bet they spend more in the marine stores than the cruisers or offshore people. Sailors demographics make up many kinds of sailors, and all have boats they need to supply.

Shock three ..West Marine has a successful business plan and don't depend on your participation ( because you already don't obviously) and the meet the needs a lot of the of the average salor or thy wouldn't Ben successfully already

Shock four they aren't going out of business,

Their sales are far greater than all the others put together. So obviously they are meeting the needs of the majority of he sailors.

I do go offshore and do use Defender, and other Internet sites which by the way I have found great deals t. I also use West Marine when I need to. I hope they stay in business and keep the many sailing related people employed.

There is no comparing brick and mortor to mail order or Internet sales.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
___________________________
S/V Haleakala (Hawaiian for" House of the Sun")
C&C 35 MKIII Hull # 76
Parkville, Maryland
(photos by Joe McCary)
Charter member of the Chesapeake Lion posse

Our blog-
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


“Sailing is just the bottom line, like adding up the score in bridge. My real interest is in the tremendous game of life.”- Dennis Conner
Reply With Quote Share with Facebook
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

 
Posting Rules
You may post new threads
You may post replies
You may post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Why West Marine pi$$es me off SlowButSteady Gear & Maintenance 180 03-17-2012 12:14 PM
NADA no longer providing prices older than 1975 dgr Boat Review and Purchase Forum 12 01-09-2010 01:33 PM
(Sarcasm warning) I LOVE MARINE PRICES! c40eb Gear & Maintenance 12 06-04-2009 10:25 PM
HOT Summer Specials - Check out these sale prices on special marine NewsReader Mass Bay Sailors 0 07-10-2007 04:15 PM
West Marine prices TXS-ALAMO General Discussion (sailing related) 106 04-22-2007 10:00 PM


All times are GMT -4. The time now is 09:23 AM.

Add to My Yahoo!         
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.1
(c) Marine.com LLC 2000-2012

The SailNet.com store is owned and operated by a company independent of the SailNet.com forum. You are now leaving the SailNet forum. Click OK to continue or Cancel to return to the SailNet forum.