
09-05-2008
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Senior Member
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Join Date: Jun 2004
Location: MVY
Posts: 230
Rep Power: 9
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Sorry to intrude on HerSailnet - but I was having flareups like Melissa especially with chicken on a Magma kettle 2 - wrote to them and got this reply (which is really only semi-helpful):
Thank you for your loyalty and for taking the time to email us.
We apologize for the difficulty you are having with your Magma Gas Grill.
Our grills do have a tendency to cook a little on the warm side.
The reason behind this is they are designed to withstand the elements, including wind. As you know, when grilling on your boat, there is a constant breeze and gusts of wind. Our control valves are set to a higher temperature range to prevent blow-outs from occurring. If we set the valves too low, blow-outs become a problem.
The skin on the chicken and oil-based marinades tend to cause flare-ups because of the grease. Below I have listed some tips to help you control flare-ups when using your Magma Grill:
Cook on the lower settings, unless you are searing steak or fish.
Try not to pre-heat. If you feel like you do have to pre-heat, don't do it for more than 1-2 minutes
Barbeque with the lid open
Barbeque with the leanest cuts of meat
Rotate food frequently
Use a spray bottle of water to control flare-ups
Stay away from Oil-based Marinades, they can cause flare-ups
We don't recommend covering the holes on the grill as they are needed to allow oxygen to circulate through the grill.
If none of the above recommendations work, you may choose to send your valve into us so we can lower the pressure to satisfy your needs. Lowering the temperature range of our valves is a bit complicated and needs to be handled by our factory.
If you are interested in sending your valve to us, please reply directly to this email to receive your Return Authorization Number.
I hope the above information was helpful.
Thank you again for your email and for choosing Magma Products. We look forward to hearing from you.
Sincerely,
Lezlye
Customer Service
Magma Products
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White Rabbit
Vineyard Haven
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