We visited this marina on 20 Aug 14 in a Bavaria 46. Approach to the entrance from the east was straightforward since we had seen the marina plan and satellite photos before departing. Fuel, Port Authority, Police, and Customs are the first things on your port side as you enter. It was our first Arab country port-of-call, so the whole process seemed a bit convoluted. Someone came out of the main port office and told us what we needed to do.
We went to the Police office, on the left end of the main building, to first clear in. They asked for the vessel registration and insurance originals which we did not have, only photocopies. Eventually they were satisfied with this. They then took all our passports and returned them with a little entry card inside, that we would give back when we left. There was a few sheets to fill in about the vessel, and what we were declaring. It took about 45 minutes. From there they led us around the other side of the building to the customs office, and quite awkwardly asked for a gift. I gave one of them one of the packs of Camels that I had bought beforehand. He seemed unsatisfied by this. At the customs office they asked what we had to declare (nothing) and looked at the paperwork from the police, and then sent us to the Marina Office after taking a quick look in the boat.
There we reference "Duncan and Kim" and their yacht Tiamat, which seemed to make things run smoother. We said we would be staying for 1 night. The cost was €40 (I think). One of the workers jumped in a dinghy and led us to the berth, then brought one of us back to customs to sign our declaration, which I thought we had already done. The only reason I can see for this was to allow for another request for a gift, but was not granted. This gifting/tipping can be a bit controversial, but we simply acknowledge different places operate differently. I suggest anyone heading to the marina that may be new to this kind of thing contact Kim and Duncan to discuss what is appropriate. (Sorry we weren't smart enough to get their ocntact info).
We cut our trip short and ended up leaving after sunset. On the way out things got interesting as the Police did not want us to leave as we did not have a charter contract since the skipper was a friend of the boats owner. They explained that we should have been detained on clearing in with no way of knowing whether the boat was stolen, until they contacted the owner. Fair point. We also had not correctly declared a number of items on the boat when we entered, an error I attribute to their comrade earlier that day, but instead of pointing this out was very contrite/polite, speaking my best French, and acknowledging the errors we had made. They came aboard for one last look at the boat, and again awkwardly asked for a gift. There were 3 of them so I offered 2 X Cuban cigars explaining how expensive they were. The again seemed unsatisfied, but took them and let us depart.
Marina Main Office
Fuel and Food Bar
Approach from the East