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Go Back   SailNet Community > Out There > Chartering > Conch Charters, BVI
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Thread: Conch Charters, BVI Reply to Thread
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Topic Review (Newest First)
03-16-2015 01:52 PM
kellysails
Re: Conch Charters, BVI

Quote:
Originally Posted by Gary M View Post
Yes the Cyclades, we had booked the three cabin three head version but got the four cabin two head version. Worked great, the fourth cabin had two bunk beds and was great for storing duffels, beverages etc. And who needs three heads?

Liked the boat, our first time but hope to do it again.

I must admit that the can opener did not work, rusted shut.
Yes, great boat. There are some dogs in the fleet that must be avoided. The 42 Hunter Passage and the Beneteau 40 center cockpit are two that would be miserable IMHO. While at their docks I always scoped out their fleet for the dogs of the pack. There was a Bene 32 that I would not sail in a lake, I hope it is gone now. We had a great sail in a Jeanneau 42 on one trip.
03-14-2015 05:43 PM
Gary M
Re: Conch Charters, BVI

Yes the Cyclades, we had booked the three cabin three head version but got the four cabin two head version. Worked great, the fourth cabin had two bunk beds and was great for storing duffels, beverages etc. And who needs three heads?

Liked the boat, our first time but hope to do it again.

I must admit that the can opener did not work, rusted shut.
03-14-2015 11:56 AM
kellysails
Re: Conch Charters, BVI

Quote:
Originally Posted by Gary M View Post
We chartered with Conch three weeks ago. Had a Beneteau 43 and it was in great shape, customer service was also great. No issues what so ever, would definitely charter with them again.

Gary
The Beneteau Cyclades 43? This is, by far, our favorite Conch boat. Fast both sailing and motoring. Cyclades were specifically built by Beneteau for charter fleet. It sailed much better than the typical Beneteau Oceanis line boat, closer to a First. I was hesitant at first about renting it but it was really a great boat.

Their Beneteau M393's are also very nice boats. Although I am NOT a fan of the pullman berths. Not the fastest boat but it can take strong wind, very predictable.
03-14-2015 10:17 AM
Gary M
Re: Conch Charters, BVI

We chartered with Conch three weeks ago. Had a Beneteau 43 and it was in great shape, customer service was also great. No issues what so ever, would definitely charter with them again.

Gary
03-13-2015 07:46 PM
ccriders
Re: Conch Charters, BVI

We chartered their oldest monohull and were probably the last party to charter it. There were "issues" most of them easily solved, sort of like on your own boat. The dinghy, however suffered most of the problems. The engine cowling wouldn't stay on, one tube leaked air and the foot pump flapper valve was missing. When we were checking in and we noted these deficiencies their rep asked why we didn't call them. Well, we were having too much fun sailing and didn't want to waste time on trivia.
You pay your money and you make your choices. I'd choose Conch again, given the opportunity.
Happy sails,
John
03-13-2015 06:49 PM
CLOSECALL
Re: Conch Charters, BVI

O.K. I'll go.

Two years ago we had chartered a 32 footer and had some regrets because by the time they put in a big head there was little leg room in the v berth. After two days the refrigeration quit working and the batteries quit charging. We were able to sail from Jost to Soper's Hole and the conch staff met us and installed a new alternator. Started up the engine and the boat filled with smoke.

The next day we sailed it to Roadtown and they met us at their dock. Much of the staff was on hand to move our belongings onto a 39 footer. We didn't lift a finger.

So we were pretty happy. We did plenty of sailing while the engine was down and we ended up with more than enough boat for the two of us.

Then there was the time we had a blow out on the dinghy, but that's another story.
03-13-2015 06:37 PM
kiprichard
Re: Conch Charters, BVI

Chartered with them 8 times in the past 9 years. Once we left it too late and couldn't get a boat so we went with Sunsail. Conch is just as good, or maybe better, and a lot cheaper. Will never go anywhere else. We provision on line through Riteway Food Mkt. They deliver for free right to the boat.
03-13-2015 05:21 PM
keepintune
Re: Conch Charters, BVI

I always get suspicious with a negative review member who just joined and a company/product/service review is their very first post. Not saying they are wrong or it didn't happen as described, just suspicious, that's all.

Quote:
Originally Posted by OnVacation View Post
I had a very mixed experience with Conch Charter, more negative than positive. I wouldn't charter from them again. While their boats are older models, and therefore priced competitively for the charter industry, the state of repair of the boats leaves a lot to be desired, and that ended up becoming a HUGE issue with our losing half a day of sailing, and other time performing repairs ourselves on misc little items like replacing circuit breakers, repairing handles on coffee pots, and making due with partially functioning winches and winch handles. The sails were older, and in high winds the jib clue blew out, costing us half a day's sail while they repaired it. To be fair, they hustled to repair the sail (luckily we were close enough to Tortola to motor in, but if we were elsewhere we would have lost even more time), and later they sent me by ferry to Virgin Gorda a new electric winch breaker to replace a nonfunctioning one that continuously tripped creating serious challenges getting the main halyard up - and even the winch handle as a backup did not fit properly as a work around. They get some points for quick repair and response, but on a short week vacation valuable time was lost with ill maintained equipment that should not have needed repair in the first place. When I requested a credit for my half day of lost sailing, a small token request to satisfy a customer who had lost a half day's itinerary, they developed an attitude, the manager suggested that I could have sailed on my main sail if I had wanted to, and refused to even listen to my reason for requesting a small credit. The owner, Peter, staunchly argued why I deserved no credit, blaming me for the clue in the sail blowing out, even though we had one of their captain's aboard who had reefed in the sail and was cautious not to tighten the jib too much on the high wind conditions. While I tried to appeal to them to consider the benefit of a customer walking away partially compensated for lost time on a short vacation due to poorly maintained equipment, they basically said they "agree to disagree" and that their repair service they provided was satisfactory enough for them, and that such down time due to older equipment was my price to be paid for competitively priced charter rates on their "older" boats. They have now lost my repeat business for the next five years, and tossed away $25,000 in revenue by declining a $300 customer service credit, and their attitude in so doing wiped out any earned respect in their 110% effort to repair what was broken. If you value your vacation time, and don't want to deal with repairs or down time, charter elsewhere if you have the funds to pay slightly more for a charter! PS- I learned from others who chartered from Conch Charters that they lost 4 other sails that week due to high winds and the "older" sails not being properly maintained or reinforced. The other family that charted agreed, "You get what you pay for."
03-13-2015 05:08 PM
kellysails
Re: Conch Charters, BVI

Oh, how did I forget to mention this one.

We had a Conch boat in which the starter would not kick in if we were on a port tack with any little amount of heel. It took five days to figure out that correlation. Why does the starter kick in sometime and sometimes not? Once we figured out that correlation, I spent some time looking for a loose electrical connection although that took away from beer drinking time so I mostly just ignored it. We just tack away from a port tack if we needed to start the motor

There must be more Conch stories out there, let's hear them!
03-13-2015 04:54 PM
kellysails
Re: Conch Charters, BVI

Quote:
Originally Posted by CLOSECALL View Post
I have chartered with Conch at least five times and this last time, two weeks ago, was the first time without glitches with either the boat or the dinghy.
I have also chartered with Conch five times and likely will again. But I never charter any of their boats without bringing my own roll duct tape and a handful of oversized zip ties. One time we had a transmission implode on us right in the middle of negotiating a mooring field. We just hung out an extra day in trellis bay but we still had a good time. Friggin boats, I expect no less. They were johnny on the spot with a new (rebuilt) tranny, and it was actually amazing to witness an install in five hours.

One time we had a main sheet block disintegrate into a puff of smoke. That block was likely a hand me down of some old ancient wreck.
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