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Go Back   SailNet Community > Out There > Chartering > Chartering the US VI
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Thread: Chartering the US VI Reply to Thread
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Topic Review (Newest First)
04-20-2013 01:27 PM
denverd0n
Re: Chartering the US VI

Interesting. My first question to him was when this happened. No wonder he didn't want to answer that. Five years later, and NOW he complains. Wow.
04-20-2013 09:49 AM
eddie nelson
Re: Chartering the US VI

2008? Are you freaking kidding me?! He's just now bitching about something that happened in 2008? What a loser? 2008? No way!! Well back in 1991 I took out Mary Anne. Wined her, dined her but didnt get to 69 her. I think Im going to contact her for my money back for the dinner.
04-20-2013 09:37 AM
captainjay
Re: Chartering the US VI

I am reluctant to get into this and I won't be drawn into a troll war but let me lay this out. This customer did charter from us back in 2008 though VI Sailing. While his recollection of his alleged problem seems perfect he actually can't remember which boats his group rented. They had an Athena 38 and a Jaguar 36, the two smallest and least expensive cats that we had at the time. Perfectly capable boats but not the Queens of the fleet. Recently he contacted us and demanded a substantial discount/credit for issues he claims to have had in 2008. Despite his perception now that we are the worst charter company in the world he still wanted to book a boat with us as long as we gave him this credit. We went through our very detailed records, asked VI sailing to do the same and could find no history of his issues. Our core staff has been the same for years as well and what ever issues he had didn't rise to the level of anyone remembering them. We did offer him a couple of discounts and when he decided that wasn't a deep enough discount he has gone on a smear campaign against CYOA.

While we try to make everyone happy this guy is outside our ability to satisfy. We aren't perfect but we are good at our job and the numerous repeat customers that I see year in and year out are a testament to that.
Jay Pennington
CYOA Charters
04-19-2013 02:03 PM
denverd0n
Re: Chartering the US VI

Quote:
Originally Posted by sail to wherever View Post
So, my question to the reader, what is the motivation behind you questioning someone elses experience.
My, my. Getting a little defensive, aren't we?

I didn't question your experience. All I did was make an observation, ask for a couple of details, and then comment on how I, personally, weigh the credibility of postings such as yours. I don't doubt that you had a bad experience. On the other hand, I've seen good reviews of CYOA, too. I will keep your comments in mind, along with others that I've seen, and come to my own conclusions based on my own assessment of the validity of each of the different reviews.
04-19-2013 12:36 PM
eddie nelson
Re: Chartering the US VI

Well Im really sorry you had such a bad experience with CYOA. We chartered with them last June (12') and absolutely loved them. Met with the owner and pretty much their entire staff and they were extremely professional and polite. We chartered a 48' cat and hired a captain to help me with boat. He was very informative of the boat and the whole island chain. I'm actually shocked that you such a bad experience. I guess anything can happen with a man made anything but the staff were friendly and helpful.
04-19-2013 11:28 AM
denverd0n
Re: Chartering the US VI

First post. Resurrect a two-year-old thread to bash CYOA. This makes it look like you are surfing around the net, looking for places where you can post your negative experience. Also, no information about when you were on this charter, what exactly the crew or owner did to be rude, and so on. Finally, you mention crew, but then say that you fixed the mechanical problem yourself. So, crewed charter or bareboat?

No offense, but I am more believing of a review when it comes from someone who has been posting here for a while. And for negative reviews I like to see a lot of specific details about what the problems were.
11-07-2011 03:18 PM
FarCry
Quote:
Originally Posted by denverd0n View Post
Why not post? The whole point of a forum like this is to share information. I'm sure everyone would like to partake of your experiences and knowledge.
What specifically would you and Tropicalfever like to know?

If you go back up a few posts to #11 on 8-14-11, you will see that I did share information regarding my experiences and knowledge about the areas the OP requested.
11-01-2011 01:02 PM
tropicalfever
Quote:
Originally Posted by denverd0n View Post
why not post? The whole point of a forum like this is to share information. I'm sure everyone would like to partake of your experiences and knowledge.
+2
11-01-2011 11:36 AM
denverd0n
Quote:
Originally Posted by FarCry View Post
In a PM I would be glad to...
Why not post? The whole point of a forum like this is to share information. I'm sure everyone would like to partake of your experiences and knowledge.
10-31-2011 06:40 PM
rundugrun
Quote:
Originally Posted by eddie nelson View Post
Hey thanks for the input Run. Ive had sometime to think about it and decided to wait till late May when the kids are finished with school for the summer. Farcry lives in St Thomas and we're going to hook up with him for a 10 day and hit the BVI and possibly Anagada. That being said we are going to be chartering out of St Thomas so i would love to see the usvi also. We gonna squeeze everything we can into 10 days.lol
That's a good plan, Eddie. With 10 days you'll have enough time to spend a couple of days around St. John and even get up to Anegada. Our last 10 day trip was USVI and BVI... We had a blast.
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