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4 Weeks Ago 11:41 AM
Re: Xantrex Link 2000 Troubleshooting

You may have to contact the factory for customer service on this one, Marc.

Good luck,

4 Weeks Ago 06:54 AM
Re: Xantrex Link 2000 Troubleshooting

Hello Gary,
Thank you for this help. I did the reset factory this afternoon, my Fonction has been reseted with the default values, but I still have the E12 on my screen... RRRrrrhhhh...! I haven't more ideas...
Thank you
4 Weeks Ago 01:27 PM
Re: Xantrex Link 2000 Troubleshooting

My system is much older than yours, but I was able to locate the reset procedure in the manual:

If some portions of the memory have been "corrupted" you should consider resetting to the factory default values and then changing any specific values you need to. This ensures a clean slate" for your new setup.

1) Follow the procedure outlined on the previous page to first reset the microprocessor.

2) Select Battery bank #1 on the LINK 2000 to reset to factory values for Battery #1. To also reset Inverter and Charger functions to factory defaults, be sure that the INVERT and CHARGE LEDs are lit.

3) Press and hold the SETUP button for approximately 10 seconds. After five seconds the SETUP LED will begin to flash slowly—continue to hold until the SETUP LED begins to flash quickly (about three times per second). Release the SETUP button, press and hold the RESET A Hrs button (blue legend under BATTERY #1 button). After holding down the RESET A Hrs button for about five seconds, you should see a 0 (zero) appear in the display momentarily. If you do not see the zero, the meter did not reset and this step must be repeated.

4) Select Battery bank #2 on the LINK 2000 to reset to factory values for Battery #2.

5) Repeat step 3.

6) Reprogram the necessary setup values such as battery type, capacity, ambient temperature, Peukert's exponent, inverter/charger parameters, and so on.

Hope this helps,

4 Weeks Ago 11:13 PM
Re: Xantrex Link 2000 Troubleshooting

No, in my case I found reset instructions in the user manual. I had to hold down on one of the buttons for 5 seconds, then it cycled through the setup procedure. At that point, I had to hold down the amps button until a message came up, asking me to reset. At that point I had to push that button again to initiate the reset procedure. The entire process probably took about 3 minutes to perform. When I go back to the boat I'll dig the manual out and shoot a photo of the reset instructions.

4 Weeks Ago 04:45 PM
Re: Xantrex Link 2000 Troubleshooting

Ok Gary, good thing for you, but unfortunately the master reset didn't work for me. Just to check, how do you proceed to do the reset? Only unplug the ribbon during 30 minutes, isn't it?

4 Weeks Ago 11:38 AM
Re: Xantrex Link 2000 Troubleshooting

I had the same problem, did a master reset and the problem was gone as well. It returned six months later, did another reset and it has been ever since.

4 Weeks Ago 06:15 AM
Re: Xantrex Link 2000 Troubleshooting

Hello, 3 years later, I have the same problem and would happy to know if the half hour reset worked for you...? For me it didn't work. I still have 0v at the screen but 12,15V at the batteries and same voltage at the pin #4 and 5 of the Monitor terminal board. So I don't understand...
06-19-2013 10:27 PM
Re: Xantrex Link 2000 Troubleshooting

Just curious, did you try a reset prior to this advice? I tried a reset that lasted about 2 minutes and it didn't work. I'll try the half hour reset. It would be really nice to have both batteries monitored again instead of just one.
06-19-2013 02:37 PM
T37Chef excellent
06-19-2013 10:02 AM
Re: Xantrex Link 2000 Troubleshooting

The hard reset worked. No blinking errors!
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