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Go Back   SailNet Community > On Board > Gear & Maintenance > My Peak Sails Experience
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Thread: My Peak Sails Experience Reply to Thread
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Topic Review (Newest First)
10-18-2014 04:56 AM
cortezsailor
Re: My Peak Sails Experience

Well like most everyone else their service sucks and generally bad attitudes prevail.
I ordered sail, didn't get what I ordered, he told me it was my fault, refused to do anything. Having said that , the sail quality was mediocre. When I sent the sail in to have luff added they had to resow a lot of the threading, shabby job all around. Not worth dealing with there are way to many good guys out there to bother with trying to save a few bucks.
More companies should adopt a payment plan. iSland Planet Sails offers that service on some of their purchases. My next sail will be ordere through them.
09-24-2014 04:19 PM
Tenorsax
Re: My Peak Sails Experience

Don't buy from Peak Sails! I received a new sail from Peak Sails that is too big and doesn't fit on my sailboat. When I contacted them, they falsely accused me of giving them the wrong measurements and then ignored my emails and didn't answer their phone.
06-08-2014 08:08 PM
hriehl1 We are a full season later and our satisfaction with the product is still high. We had a nice sail yesterday and looked at a couple dozen other boats out in the sound. Our sails were as well-set as anyone's, actually better than most.. This does not speak to construction quality as I am not experienced enough to provide informed opinion. But as one who hopes to sail 20 days this season, I am happy.
04-16-2014 08:47 PM
tequilajimhart
Re: My Peak Sails Experience

Well, I guess the fact that this time I ordered from precision pretty much sez it all for me.
04-16-2014 07:05 PM
miatapaul
Re: My Peak Sails Experience

Quote:
Originally Posted by tworeefs View Post
Interesting.

I do not see a single post that shows where a consumer did not receive a sail.

Aside from the fact this entire thread is a breach of SailNet's Terms of Service and every members personal agreement to abide by it, it is just sad that folks will stoop this low to simply prove what?

From what I have read, most of the folks making noise here haven't even dealt with the company. Instead of slinging mud, perhaps it would be a good idea to pick up the phone and get real facts if you truly have some concern. But like most forums and it's participants, there isn't the fortitude to do so. Or perhaps, it would end the fun at someone else's expense.

We have enough problems with companies folding and the resulting loss of jobs. This kind of thread does not help and it is certainly not corinthian spirit in any sense of the term.
Well there aren't any or at least not many that describe a good experience either.
04-16-2014 06:06 PM
tworeefs
Re: My Peak Sails Experience

Interesting.

I do not see a single post that shows where a consumer did not receive a sail.

Aside from the fact this entire thread is a breach of SailNet's Terms of Service and every members personal agreement to abide by it, it is just sad that folks will stoop this low to simply prove what?

From what I have read, most of the folks making noise here haven't even dealt with the company. Instead of slinging mud, perhaps it would be a good idea to pick up the phone and get real facts if you truly have some concern. But like most forums and it's participants, there isn't the fortitude to do so. Or perhaps, it would end the fun at someone else's expense.

We have enough problems with companies folding and the resulting loss of jobs. This kind of thread does not help and it is certainly not corinthian spirit in any sense of the term.
04-16-2014 04:41 PM
chef2sail
Re: My Peak Sails Experience

Quote:
Originally Posted by BubbleheadMd View Post
The fact that you actually have sails in your posession puts you ahead of many Peak Sails customers who have posted here.

Yep, your photos show sail cloth and sail bags, so congratulations are in order. There's no telling if the cut and fit are correct though. Fingers crossed for you.

I'll not be ordering from Peak. You're the exception, not the rule, I'm afraid.
I expect to be visiting my local Quantum rep this winter for a new, 155%.
Good move..They have great customer service. I have two new quantum sails and they are top notch made.
04-16-2014 11:22 AM
tequilajimhart
Re: My Peak Sails Experience

My gripe was not that he did not immediately call back, it was that I still hadn't heard from him 4 days later. Then I got involved with some one on a chat that didn't know anything about anything. I'm retired USN MCPO. Been retired for 42 years now but I have still been unable to learn to put up with civilian BS. I expressed that to her to pass on to Chris and ordered my sails from Precision. I got better service and help than I've ever got from any other sailmaker. I've owned 7 different sailboats and bought sails for all of them. My best experiences so far (I still haven't received from Precision) have been Precision and Minny's. Good luck with Peak! One thing they have going for them (probably the only thing) is price. I can't find anything wrong with the 2 sails I bought from them but it did take 2 months to get them, or there about, when they told me 30 days or less.
04-16-2014 09:56 AM
tworeefs
Re: My Peak Sails Experience

Read through the posts.

There was really nothing that stopped me from purchasing my sails with Peak and did not feel it was a gamble. Ask to talk to Chris Stevens.

The most recent critical post is actually pretty funny. The guy buys to sails from them. Then he goes back to buy two more. His gripe is that his call was not returned immediately?

I bought mine on their SailPay program. Had the sails about the time my second was due which was about 30 days post order.

Of course, you can always order through North. It took 5 months to get the sails and I paid over twice the price.
04-15-2014 08:03 PM
Clarks Hill Windbag
Re: My Peak Sails Experience

Gambling time: I bought a basket case Hunter 23 that needs jib and main. Peak is $1190 base - would like 2nd reef so upcharge for that, and Precision is $1450 with 2 reef main. Any advice?

The difference will pay for most of the halyards and running rigging that also has to be replaced.
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