Expectations of performance of a product swing both ways. I swear to all that this rather well publicized case is a very rare exception to the usually deliriously happy Tohatsuphiles that routinely praise the joy of owning a Tohatsu 6 ultra long. (Did I over do it a little there?)
I'm sure that there are people that are happy with the engine. I will praise the ultra long shaft. I love what the extra 5 inchs of shaft does for keeping the prop under water when in swells and wakes.
I disagree strongly with bashing any brand of anything unless there is a problem with the product and the responsible party didn't take responsibility for it. There was nothing wrong with the engine. It is the specific application that is the issue and that is/was/will always be the buyer's responsibility. Is it a grey area? For the average consumer I have to say that it unfortunately is. But borderline application issues really shouldn’t be blamed on the product. I understand the irritation, but it really should be directed to the guy in the mirror. I say that with no malice at all. I really believe that this entire occurrence was totally unnecessary and ill-conceived.
How much hand holding do people require when making a purchase? I personally buy everything that I can off the net to save money. But, it's not for everyone. If there is the slightest doubt about a product then people shouldn’t buy it. Do your research and then make an informed buy. Then you live with it. We are back to the personal responsibility thing again and that is something that people either get or don't.
I am going to respect tohatsugurus loyalty and beliefs in this. I believe slightly differently but then I come at it from a different place than he is.
Engine does not live up to customers self created expectation ( Show me anywhere that Tohatsu or any of it's dealers recommended this engine for this application) + Consumer frustrated with probable inadequate response from selling dealer = Rant. Not a rant with any real malice or done with vicious intent. But, still a rant that shouldn’t have been made in this case.
I agree and disagree at the same time.
1. I was told it would be more powerful than a 4hp 2 stroke
2. i was not told that it would be the be all end all for my particular boat.
the language used was basically that the dealer wasn't going to recommend the engine for any specific use as they didn't want it coming back to bite them if they did say it would work. Of the multiple people that i spoke with prior to purchase at different places this seemed to be a fairly standard attitude. In summary "that its a great product put we dont promise it will work for your boat." your boat being pretty much any boat. I have problems with this attitude selling a product but I can understand that with boats there are a lot of variables and unless the dealer is very experienced with all the products he sells and applying them to different products then he wouldn't want to say anything one way or the other.
3. If the engine would run at full rpm and my boat was still slow, I wouldn't think I had much of an argument for it being unsuited to my boat. But on the water the engine can not generate enough power to turn at nominal RPM. If it could the prop size calculators that I have used indicate it would exactly meet my pre sales expectations. My boat is moving at the calculated speeds given how fast the engine is currently running. Given this if it would run at full rpm I would expect to see the performance I thought i would get pre purchase.
4. my direct irritation with the dealer and the service center are over customer service issues and not directly related to the performance of the engine. I will take a hit for letting my irritation with the way I was treated by them fall over onto the whole situation.
ok I think there are enough posts from me saying how the engine isn't powerful enough. I'm not going to respond to any more debate on if it is or isnt right that I have said anything, nor am I going to defend my position on why it doesn't run to full performance for me.. been there done that go back and read my past responses and the plentiful rebuttals to them. We all already have the uncomfortable tee shirts.
Instead lets get some others to step up to the plate and give their experiences with these engines. No just saying I don't like it. Details. If you have one and don't feel happy with it then take it out and measure it and give us numbers.
If we are going to make this useful then do like I did. Get speed over water information. static thrust tests if you have the equipment. What kind of boat is it on. How long and heavy is the boat. GPS speed if you cant generate over water speeds. RPM statistics for your applications would be absolutely awesome as that seems to be where I have run into discrepancies. If you have a dingy and and get it WOT does it get to nominal 5500 rpm or max rpm 6000? What about someone with a little 1000 lb sail boat or a 1500 lb or a 2000 lb boat. I purchased a nice inductive tachometer/hour meter from sendec.com for 40 bucks.. it works great and is totally sealed for marine environments
roughly $40 for model 806-100-0222 Surface Mount “H”Hour Meter records up to 9,999.9 Hrs. in 0.1 Hrs. increments. Tachometer records up to 8,000 rpm with 1:1 (spark:rpm) firing pattern, or 4,000 rpm with 2:1 (spark:rpm) firing pattern. with a Resolution of 10 rpm. They told me with this engine it would read 1:1 on the phone when I spoke with them.
Tohatsuguru has already sent me private email indicating that they are really interested in sending me the max thrust 6 pitch prop to test. My hat is off to him and internetoutboardsales.com for following up on something that doesn't directly involve them other than that they also sell tohatsu engines.
Also his idea of looking for an easy modification to affect a true locking mechanism for the engine is another great idea.
I had thought about mounting a fixture on my boat to the side of the engine and taking a aluminum or stainless rod with the ends bent at 90% that could drop down through one of the holes at the base of the engine and the other end fixed on the boat. An adjuster that allowed you to lengthen or shorten the length at will would help trim engine angle at different speeds. Not sure my description gives a good picture of what I mean.