Since this is apparently a routine maintenance process for you, perhaps you should consider the ISO-9000 appraoch to the problem.
Document the problem.
Report the problem.
Address the problem with a solution.
In your case, a placard in two or three languages, showing the correct assembly with all parts, located near the rudder tube so that the next time some hired help is mucking about down there, there is less excuse for leaving out a part.
One might assume it was omitted simply because the help had no reason to think it would exist. Either you find a way to affix instructions to the rudder tube, or you make sure every future helper is trained, or...
HS, normally only I or the builder work on structural stuff on my boat.
We all know how the thing goes together, but what happened is that when the rudder came out and the bearing removed, the spacer collar was still there. Sometime passed between the time of removal and time of installation, and the collar came out on its own and dropped without being seen.
The guy after cleaning and lubricating the bearing installed it exactly where it came from...that was the problem..
Boat goes in the water...collar stays on the floor....goes to the garbage....
That simple...but now I made those drwaings you saw, and they are going in the rudder tube now.. thanbks for the good advise.
i once had a transmission rebuilt (under warranty) and drove off from the shop with the drain plug on someone's bench. three blocks away the transmission dissolved from no lube. after that i decided to do my own work.
even with the prop wrap i closely watched the guy do the repair and decided i should have done it myself (not because it was a poor job, but because i realised then that it wasn't a big deal)
i wish you could trust tradesmen to do what they are trained and paid to do, but that's not the world we live in, and with brakes and boats, lives can be risked.
you are a patient man alex, that you didn't throttle the guy; we could have read in the paper about your boat sinking with a loss of all hands. some mistakes aren't forgivable, and it's much more than just losing a few days of sailing.
__________________
red peril
severodvinsk class russian submarine
1993
364 feet
our life afloat: http://loosemoorings.org
Scary situation Giulietta. This kind of thing has been my big fear too. Soon after I got our new (old) boat, I got tagged with a bad repair that mainly just cost me $$$. And like you said, I was in a situation where I was stuck--didn't have time and we needed to move the boat out of the PO's marina on a certain day. So why not call in the pro to install a new primary fuel filter to fix a leak there? I could relax knowing that we had a nice new filter and no leak, right?
But when I show up a couple of days after the repair is declared done, I find an open bleed screw and a still-leaking fuelline that has been beaten and jammed on a wrong-size fitting on the new filter! No way that ran for more than 5 minutes! Took me a couple of hours to fix up well enough to run and I sweated the whole time the boat was in the water between the two marinas because I had the same bozos repack my stuffing box. And I'm still mad at myself because I should have cut some of the $$ off the bill and didn't.
Those of you who have someone you really trust for those jobs you can't/don't want to do yourself, consider yourself lucky.
Of course, Alex, you will need to install a BarcaLounger (reclining chair), a beer or wine cooler, a good selection of beer or wine, some good lighting, a comfortable rug, all to ensure that the next worker actually is comfortable back there and has the opportunity to sit back and do his reading properly.
I have also preferred to do my own work, since the first time I had brakes changed on a car, and the highly trained highly skilled highly paid mechanic put the brake shoes in backwards. At least when I do something like that, I never have to go far to catch the guilty party.
When I read the title of this thread I thought it was about Army Procurement!, LOL
Alex, sorry to hear about your troubles. No matter who's "fault" or "liability", it does not change the PIA it is; and there is no insurance that can give you time lost.
Fred
__________________ I got an Old Fat Boat
She's Slow But Handsome
Hard In The Chine, but Soft In The Transom
I Love Her Well, And She Must Love Me
But I think It's Only For My Money
. ..... Gordon Bok
I object to the premise of this thread. That should be a 2 euro part which costs at nearly 4 dollars in the US. Now, that we have set the record straight......
Ouch... This is one reason why OTS stuff is good...
__________________
Sailingdog Telstar 28
New England
You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.
—Cpt. Mal Reynolds, Serenity (edited)
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