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post #2 of Old 11-03-2019
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Re: A general question on expectations from Yanmar parts dealers.

Wow! I guess Yanmar is not the company that built such a great reputation any longer. Sadly, many companies no longer care about customer service. I might suggest sending Yanmar's headquarters the name of each company, each person you dealt with and a concise, but un-exaggerated account of your experiences with each (like Yanmar doesn't care how far you had to walk to be treated so poorly). Perhaps someone there will help you.

"Any idiot can make a boat go; it takes a sailor to stop one." Spike Africa aboard the schooner Wanderer in Sausalito, Ca. 1964.
“Believe me, my young friend, there is nothing - absolutely nothing - half so much worth doing as simply messing about in boats.” ― Kenneth Grahame, The Wind in the Willows

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