Join Date: Jun 2008
Location: Splitting time between Merritt Island, Fl and Asheville, NC for a bit
Thanked 44 Times in 44 Posts
Rep Power: 12
Re: A general question on expectations from Yanmar parts dealers.
Sorry to hear you’re having such bad luck with the Yanmar reps.....second the idea of registering complaint with Yanmar NA because the way they protect their parts distributor territories in part allows them ignore basic customer service because they have no real competition.
That being said, the Yanmar parts dealer in Merritt Island got me a .pdf copy of the latest version Yanmar parts catalog for my 3gm30 so I can not only do better diagnostics and troubleshooting before I start taking things apart, I can also give him specific parts numbers when I need something.
I think the .pdf cost a few bucks but has been well worth it. I bet there is one available for your engine also.
S/V Everlasting Moon
1981 Endeavour 32
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