Join Date: Sep 2008
Location: Charlotte, NC
Thanked 16 Times in 16 Posts
Rep Power: 12
Re: Disapointment with Polar Navy Customer "service"
Latest from them
Unfortunately, the change cannot be made due to technical reasons. Sorry about the inconvenience. Barring any unexpected issues, the next version is due to be released on June 1st.
As I said I really like the software, it looks good, runs fast. You can imagine my annoyance at not only buying a tablet that failed but also cost me another $25 for software.
But at least I can live with that answer. Funny how just including one simple phrase goes a long way towards keeping satisfied customers.
In any case, I do IT work and figured out a way to get around the activation issue on my own for the time being so it's not a show stopper and will almost certainly buy the new version provided they don't spike the price up.