SailNet Community - View Single Post - Disapointment with Polar Navy Customer "service"
View Single Post
post #4 of Old 05-18-2016 Thread Starter
Junior Member
Join Date: Sep 2008
Location: Charlotte, NC
Posts: 372
Thanks: 5
Thanked 16 Times in 16 Posts
Rep Power: 12
Re: Disapointment with Polar Navy Customer "service"

Latest from them

Unfortunately, the change cannot be made due to technical reasons. Sorry about the inconvenience. Barring any unexpected issues, the next version is due to be released on June 1st.

As I said I really like the software, it looks good, runs fast. You can imagine my annoyance at not only buying a tablet that failed but also cost me another $25 for software.

But at least I can live with that answer. Funny how just including one simple phrase goes a long way towards keeping satisfied customers.

In any case, I do IT work and figured out a way to get around the activation issue on my own for the time being so it's not a show stopper and will almost certainly buy the new version provided they don't spike the price up.
tschmidty is offline  
For the best viewing experience please update your browser to Google Chrome