Don't buy a windlass from these people - Page 3 - SailNet Community
 3Likes
Reply
 
LinkBack Thread Tools
post #21 of 27 Old 08-10-2015
Senior Member
 
Join Date: Mar 2006
Location: Edmonton, Alberta
Posts: 180
Thanks: 0
Thanked 8 Times in 7 Posts
Rep Power: 14
 
Re: Don't buy a windlass from these people

Quote:
Originally Posted by boatpoker View Post
Quick was given clear instructions by email that the package must be marked warranty. When I complained to them they insisted that thry had marked the paperwork as directed. I then sent them a copy of the paperwork proving them wrong. That was when they stopped responding to me. You don't work for Quick do you ?
Take a look at my location and you will have the answer to that question. Pretty sure Quick doesn't have an office in Edmonton, AB Canada.

As I stated before, they are under no "obligation" to mark papers in any way, other than declaring what is in the package. YOU, are the Canadian citizen importing a good. Its %100 up to you to deal with our customs and immigration people (even in a warranty situation).

I would like to point you to the official Canadian rule on warranty or replacement goods. No matter what they marked the item, you would owe Duty on it again!

http://www.cbsa-asfc.gc.ca/publicati...8-2-10-eng.pdf

Here is the pertinent section!

Replacement Goods
23. Where a replacement good is provided to a customer
rather than repairing the original good, the replacement
good is classified under Chapters 1 to 97 of the Customs
Tariff and full customs duties are owing. The importation of
the replacement good is generally subject to GST/HST,
unless the conditions of section 5 of Schedule VII to the
Excise Tax Act are met.
24. GST/HST relief under section 5 is available whether
the warranty relates to tangible personal property or to
property that has been incorporated into real property.
25. Where the conditions of section 5 are met, GST/HST
Tax Status Code 55 is entered in field 35. The invoice or
written statement from the non-resident supplier must
provide the value of the replacement good even where there
is no charge to the importer
travellerw is offline  
Sponsored Links
Advertisement
 
post #22 of 27 Old 08-12-2015
Senior Member
 
Join Date: May 2007
Location: Toronto, Canada
Posts: 518
Thanks: 0
Thanked 31 Times in 31 Posts
Rep Power: 13
 
Re: Don't buy a windlass from these people

Quote:
Originally Posted by Minnewaska View Post
...I'm curious why you used them in the first place? No source in Canada or was their price presumably worth the import fees? How much are we talking about?
Quote:
Originally Posted by boatpoker View Post
We don't manufacture much of anything in Canada except parasitic politicians, we import just about everything.
...I doubt this equipment was manufactured in the USA.

in any case, prices for any boat-related item costs much more in Canada, not everything is available and there are few chandleries in the Great Lakes. I do a lot of buying from the US, but it costs me $30 and 2 hours of my time for a drive across.
Domestic shipping in the US is quick and very cheap. I have an address in Niagara Falls, NY where they receive my stuff and hold for pick up. This is how I am able to buy from eBay, Defender and McMaster Carr and others that either don't ship here or charge exorbitant fees for international shipping. Even with the low CAD $ I am still ahead. I group my purchases and there is no hassle at the border, sometimes they ask me to pay the HST and that is it. It could take more than two hours to deal with these issues...
SVTatia is offline  
post #23 of 27 Old 08-12-2015 Thread Starter
Dirt Free
 
boatpoker's Avatar
 
Join Date: Jul 2008
Location: Toronto
Posts: 2,521
Thanks: 22
Thanked 144 Times in 139 Posts
Rep Power: 12
 
Re: Don't buy a windlass from these people

Quote:
Originally Posted by travellerw View Post
Take a look at my location and you will have the answer to that question. Pretty sure Quick doesn't have an office in Edmonton, AB Canada.

As I stated before, they are under no "obligation" to mark papers in any way, other than declaring what is in the package. YOU, are the Canadian citizen importing a good. Its %100 up to you to deal with our customs and immigration people (even in a warranty situation).

I would like to point you to the official Canadian rule on warranty or replacement goods. No matter what they marked the item, you would owe Duty on it again!

http://www.cbsa-asfc.gc.ca/publicati...8-2-10-eng.pdf

Here is the pertinent section!

Replacement Goods
23. Where a replacement good is provided to a customer
rather than repairing the original good, the replacement
good is classified under Chapters 1 to 97 of the Customs
Tariff and full customs duties are owing. The importation of
the replacement good is generally subject to GST/HST,
unless the conditions of section 5 of Schedule VII to the
Excise Tax Act are met.
24. GST/HST relief under section 5 is available whether
the warranty relates to tangible personal property or to
property that has been incorporated into real property.
25. Where the conditions of section 5 are met, GST/HST
Tax Status Code 55 is entered in field 35. The invoice or
written statement from the non-resident supplier must
provide the value of the replacement good even where there
is no charge to the importer

Three points.
1. You conveniently bypass the exception noted in the rule.

2. Quick agreed to mark the paperwork as requested then failed to do so even thoough there is a box on the bill of lading form for this purpose.

3. Quick then lied and insisted that they did mark the form as requested and failed to respond when it was proven that they did not.

How many of your family members work for this company ?

The hysterical laughter you hear as you drive a way in your"new" boat ..... is the seller.
boatpoker is online now  
 
post #24 of 27 Old 08-12-2015
Senior Member
 
Join Date: Feb 2010
Location: Narragansett Bay
Posts: 19,500
Thanks: 82
Thanked 550 Times in 527 Posts
Rep Power: 11
   
Re: Don't buy a windlass from these people

This isn't going to be resolved in SN court. Vendor bashing, when the bashee doesn't get the opportunity to defend themselves can only go so far. That line was crossed a while ago, IMO.

Sorry to hear of the difficulty. Sounds like some lessons learned and, since the question was never answered, I presume you're still ahead of what you would have paid locally.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Jeanneau 54DS

In the harsh marine environment, something is always in need of repair. Margaritas fix everything.
Minnewaska is offline  
post #25 of 27 Old 08-12-2015 Thread Starter
Dirt Free
 
boatpoker's Avatar
 
Join Date: Jul 2008
Location: Toronto
Posts: 2,521
Thanks: 22
Thanked 144 Times in 139 Posts
Rep Power: 12
 
Re: Don't buy a windlass from these people

Quote:
Originally Posted by Minnewaska View Post
Sorry to hear of the difficulty. Sounds like some lessons learned and, since the question was never answered, I presume you're still ahead of what you would have paid locally.
Price is not the issue, being lied to, atrocious attitude and failure to respond are the issues.

The hysterical laughter you hear as you drive a way in your"new" boat ..... is the seller.
boatpoker is online now  
post #26 of 27 Old 08-12-2015
Senior Member
 
Join Date: Feb 2010
Location: Narragansett Bay
Posts: 19,500
Thanks: 82
Thanked 550 Times in 527 Posts
Rep Power: 11
   
Re: Don't buy a windlass from these people

Got it. From a vendor that seems unfamiliar with international shipping rules and, as you report, has discontinued the practice. I'm not saying who was right and who was wrong. Lesson learned.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Jeanneau 54DS

In the harsh marine environment, something is always in need of repair. Margaritas fix everything.
Minnewaska is offline  
post #27 of 27 Old 08-13-2015
Senior Member
 
caberg's Avatar
 
Join Date: Jul 2012
Posts: 983
Thanks: 0
Thanked 32 Times in 30 Posts
Rep Power: 8
 
Re: Don't buy a windlass from these people

Quote:
Originally Posted by boatpoker View Post
Don't you think the people that caused the problem should fix it ?
Let them pay me then they can try and get their money back from Canada Customs, my time is valuable to me.
I hate to point out the obvious -- ok, that's not true since I'm doing it anyway -- but if you put as much time into getting a refund from Canada Customs as you have put time into this thread.....

One thing is for sure. The internet is a complainer's paradise.
caberg is offline  
Reply

Quick Reply
Message:
Options

By choosing to post the reply above you agree to the rules you agreed to when joining Sailnet.
Click Here to view those rules.

Register Now



In order to be able to post messages on the SailNet Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
Please note: After entering 3 characters a list of Usernames already in use will appear and the list will disappear once a valid Username is entered.


User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
Gul Infra Drysuit (BUY OR DON'T BUY) sawyersc General Discussion (sailing related) 5 05-02-2015 12:24 PM
Why don't people clean their boats when selling? Ninefingers General Discussion (sailing related) 54 09-28-2012 08:04 PM
People don't use their boats alanr77 General Discussion (sailing related) 63 10-27-2010 07:03 PM
Some People...i Don't Know Giulietta Seamanship & Navigation 15 06-26-2007 11:24 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome