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Jason,

Don't know you but I know your folks and I recognize your photo of a proper haul-out as being The Sailing Emporium. FYI, they replaced that old lift in July 2008, the new one is bigger and brighter.

Truly sorry to see what has happened to Compass Rose, I've always thought she was a beautiful boat and I'm sure you'll get her that way again.

Look forward to seeing you on the Bay...MGM
 

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Discussion Starter #23
Jason,

Don't know you but I know your folks and I recognize your photo of a proper haul-out as being The Sailing Emporium. FYI, they replaced that old lift in July 2008, the new one is bigger and brighter.

Truly sorry to see what has happened to Compass Rose, I've always thought she was a beautiful boat and I'm sure you'll get her that way again.

Look forward to seeing you on the Bay...MGM
MGM, thanks for kind words. It's frustrating to have this happen to a boat that was essentailly flawless on the exterior.

I saw the new lift during the 4th of July Fireworks and Changing of the Seasons party. It's a good investment for the TSE, as they will be able to haul bigger/wider/heavier boats now. Art, Mary Sue and Bobby have always been good to my folks (and me) and their work has always been first rate. In fact, I am think about pulling all the winter project work from my yard and giving it to TSE. All depends on how this haulout fiasco goes.

We will be crusing up to Rock Hall sometime over Memorial Day week...hope to see you in the area.

Jason
 

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Mainesails photos are exacty what I was trying to describe as to how the prepped the slings to haul my boat. That said the travel lift wasn't near as pretty as that one.
 

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Tartan 37C
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501 Posts
Our yard places foam pads covered in heavy duty plastic bags between the slings and the topsides.



Jason,
Sorry to see the damage they did to your boat, I'm sure your yard will make the proper repairs.
 

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they trashed your paint job, you will need to have it repainted. anything less will look like crap

File an insurance claim and get boat us to chase them around. then sue them for the deductable and the increase in your premiums.
don't screw around, you'll be sorry
 

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██▓▓▒▒░&
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Don't let any BS you, lifting slings do not ordinarily claw off paint (excuse me, coatings) and that's without any padding being used. If the paint was cured (five years certianly is) and didn't have a radical adhesion problem, ordinary slings would not hurt it.

Those guys picked up a load of carp, probably barnacles and other growth, and they didn't bother cleaning it off before they picked up your boat. Odds are that if you can find the boat that was lifted just before yours--it had heavy bottom growth and the lift operators were simply sloppy.

Now, they owe you a complete paint job, because once paint (coatings! Awlgrip & Imron alike get upset at those of us who still all it paint) has weathered for five years in the sunlight, you'll never match the color up again unless a real maestro is blending it. Hell, even if you buy the paint from two different production runs, it won't match up "new" to "new" six months later.

Let them know they owe you a hull job, NOW, and that if it isn't offered promptly and voluntarily, they can pay court costs and consequential damages for the loss of use of the boat while it is out of service again to haul and repaint it. At a top-dollar yard where they know how to treat a boat.
 

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Discussion Starter #28
Letter to Yard

I sent the following letter to the yard today. I'll post when I hear back.

February 10, 2009

Dear [Name Deleted]:

The purpose of my letter is to open a dialogue with you to discuss the apparent damage to the Awlgrip hull side paint during the December 2008 haul out of Compass Rose. I’d like to request your assistance in making things right.

Here’s the situation: I have personally inspected the hull of Compass Rose and found multiple areas on the port and starboard hull sides where the Awlgrip paint was abraded by the lifting straps of the travel lift. The damage is so severe in places that the painted surfaced shows damage penetrating though to the primer or original gelcoat. Based on these observations, I don’t believe the hull was properly protected during haul out. To be candid, the damage is inexcusable, especially with the knowledge that [Company Name Deleted] routinely hauls and services Awlgrip painted vessels.

[Name Deleted], when I spoke to you on Saturday February 7 and explained my concerns, you suggested that the damage be buffed / polished out. This is not an acceptable solution. Buffing / polishing Awlgrip, is only recommended when there is no damage to the paint, which is clearly not the case here. Furthermore, even when done by an expert trained in this technique, one can easily damage the protective clear coat of the finish. Spot repair and painting will not match the existing finish and is not an option.

I know mistakes happen and your yard has a good reputation, which I trust that you will want to maintain. Therefore, the only remedy that I will accept to mitigate the damage is to completely respray the hull sides to an as-new condition, at your expense. This includes, but is not limited to:

1. Prep, Fill, Sand, Prime and Spray the entire hull to restore the Flag Blue Awlgrip finish and associated boot and cove stripes.

2. The minimally acceptable coverage is 5 coats of color + 1 clear coat, which is the same level of finish applied during the original Awlgip job.

3. De-rig and prep the vessel as necessary to allow entry to the paint shed. Re-rig and tune to previous settings.

4. Complete all work with the same professional consideration, care and technique as if the work was being performed for a fee.

5. Properly document and provide to me a work order showing all work to be completed for this project.

6. Complete all work to my satisfaction and inspection prior to my proposed splash date, the 2nd week of April 2009.

[Name Deleted], it is my strong desire to satisfactorily resolve my complaint privately and amicably; however, I will not constrain my options herein. The resale value of my vessel has been significantly impacted by the aforementioned damages. I take this very seriously, and hope you understand the urgency I have placed in its resolution.

I need to hear from you no later than next Tuesday, February 17, 2009.

Jason
 

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good on ya, Jason... good luck
 

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Owner, Green Bay Packers
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jason,
Is that a hole or a big punched in area of gelcoat in the bottom right picture?
 

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STARBOARD!!
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Great letter; but you forgot something. You will need to re-letter the transom after re-painting unless you allow them to tape off the transom and blend at the corner. If they agree to re-paint the entire boat you will want them to pay for re-lettering the transom.
 

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You could also define the penalty of loss of use should this go into the season. You can sail the boat with the scratches but once they haul it out in July! for 2 weeks, you have a loss of use during the repairs.
 

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Old Fart
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514 Posts
Here's what I got directly from Chris Wood, the Pacific Northwest Rep for AwlGrip. This was for a very small area done by the boat yard immediately after they painted my hull. The bottom line is any buffing out is really questionable and should only be tried on small areas. The shine for AwlGrip is built in and is easily destroyed by buffing and no wax should ever be used as is will also destroy the shine.

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mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> Hi Dwayne,<o></o>
<o></o>
Thanks for the photo.<o></o>
<o></o>
Not as bad as I thought it would be……!<o></o>
Here is a link to a 3M product called Finesse-it II.<o></o>
Try it with a dry, clean soft cloth in a circle motion.<o></o>
This should do the trick. Remember that AWLGRIP paint <o></o>
has the UV protection built into the paint system so try to only put the <o></o>
Finesse-it only on the affected area. If you have any questions do not <o></o>
hesitate to call.<o></o>

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By the way, I haven't used the stuff yet (Finesse it) cause I'm waiting for some good weather.

In my opinion, nothing short of a new paint job is going to fix the mess up your yard did. In any case you should contact your insurance company and get them on board.


Dwayne<o></o>
 

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Discussion Starter #36
Great letter; but you forgot something. You will need to re-letter the transom after re-painting unless you allow them to tape off the transom and blend at the corner. If they agree to re-paint the entire boat you will want them to pay for re-lettering the transom.
Good point, and it is something I did think about, but considered to fall under the 'including, but not limited to' clause in my letter.

If we get to that point where they actually agree to do the repair (and I am doubtful), then I will ensure this is specified in the work order.

JS
 

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Discussion Starter #37
You could also define the penalty of loss of use should this go into the season. You can sail the boat with the scratches but once they haul it out in July! for 2 weeks, you have a loss of use during the repairs.
Agreed, the loss of use (and accelerated decpreciation loss) are both points I will bring to the discussion if we get to that stage in the process.

August is a great time to haul out for work...too damn hot, although i DO have A/C on the boat. As I remember, the August past here in the Chesapeake wasn't too bad...all things considered.
 

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You can take this issue to your insurance comany, but my experience is that your insurance won't cover your problem. The reason is that assuming you can get your deductible waived (not likely), the insurance company will depreciate the value of the existing paint job to determine your claim value. My company depreciated mine 10% a year, so a they would have valued a 5 year old paint job at 50% of the original cost, and that is what they will pay you, less the deductible. Not a solution!

You may find the yard takes the same approach, refusing to pay the full cost. The winning solution is to get the insurance payment and have the yard pay the balance. You need to disclose the yard payment to the insurance company, since you sign a disclosure when you get their payment, but mine didn't care about the second payment for the same damage.
 

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Discussion Starter #39
You can take this issue to your insurance comany, but my experience is that your insurance won't cover your problem. The reason is that assuming you can get your deductible waived (not likely), the insurance company will depreciate the value of the existing paint job to determine your claim value. My company depreciated mine 10% a year, so a they would have valued a 5 year old paint job at 50% of the original cost, and that is what they will pay you, less the deductible. Not a solution!

You may find the yard takes the same approach, refusing to pay the full cost. The winning solution is to get the insurance payment and have the yard pay the balance. You need to disclose the yard payment to the insurance company, since you sign a disclosure when you get their payment, but mine didn't care about the second payment for the same damage.
Interesting, and not really positive info...but SF brings up a good point.

Does anyone else have an opinion / experience here? Under what circumstances would depreciation reduction apply? Comments?

SF - under what circumstances did you have to file this claim, what caused the damage?

I've heard stories where lightning strikes have completely renders a boat's electronic fried....they were replaced with current equipment with only the deductible out of pocket.

I'll keep this in mind as this gets sorted out going forward.

Jason
 

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I've heard stories where lightning strikes have completely renders a boat's electronic fried....they were replaced with current equipment with only the deductible out of pocket.
I believe that "replacement cost coverage" is an option for/with some insurance carriers, but AFAIK it's not the normal way of things.
 
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