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I just received a new ARS-5 regulator in the mail and looking at the front of the box where the clear plastic potting material is, there are slight distortions in the clarity of the clear plastic. One spot there is a small scratch that is barely visible, but can be felt with your finger. I'll call Balmar later this morning to see if there is anything to be worried about. I know that Defender will stand behind their products, but being a 6 hour drive away from the boat and leaving this Friday for the boat leaves very little time to correct this problem. Not even sure if there is a problem with this regulator??
 

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I just received a new ARS-5 regulator in the mail and looking at the front of the box where the clear plastic potting material is, there are slight distortions in the clarity of the clear plastic. One spot there is a small scratch that is barely visible, but can be felt with your finger. I'll call Balmar later this morning to see if there is anything to be worried about. I know that Defender will stand behind their products, but being a 6 hour drive away from the boat and leaving this Friday for the boat leaves very little time to correct this problem. Not even sure if there is a problem with this regulator??
This is pretty normal and depends upon the humidity and temp at the time of the epoxy cure. It will have no impact on the regulator performance..
 
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