[mountforever]

HEre are some images of the roller furling I have that came with my boat. I can't figure out how to tighten this. Do I need to take the drum off or something? OR do I need to go up in the bosuns chair and do it from the top? There is a lot of play in the shrouds (even if there is a shroud under there...I don't know). I keep tightening my backstay but I can see now that my mast at the top is leaning backward....yikes. Help!

 

[knothead]

You have what appears to be an older CDI furler. There is a headstay and likely a turnbuckle inside. You do have to disassemble the drum to access it.
In the photos, it looks as though there is no tension on the stay at all. It sounds like your headstay has broken inside the furler.
I would recommend that you lead some halyards forward to hold the mast up and call a professional rigger. Immediately.